Fifth Floor Dental is a premium family dental clinic in Baghdad. We're hiring a customer support agent to handle patient calls and messages, and turn inquiries into bookings.

What you'll do:

• Answer calls, WhatsApp and social media messages quickly and warmly

• Book, confirm and reschedule appointments

• Follow up with leads and patients through our CRM pipeline

• Explain our offers, partnerships and family membership

• Log every interaction in our clinic system

Requirements:

• Call centre, sales or customer service experience is a plus

• Clear, friendly Iraqi Arabic; basic English

• Fast typist, comfortable with computers and apps

• Patient, persuasive and organized

To apply: send your CV via LinkedIn.

Fifth Floor Dental is a premium family dental clinic in Baghdad. We're hiring a customer support agent to handle patient calls and messages, and turn inquiries into bookings.

What you'll do:

• Answer calls, WhatsApp and social media messages quickly and warmly

• Book, confirm and reschedule appointments

• Follow up with leads and patients through our CRM pipeline

• Explain our offers, partnerships and family membership

• Log every interaction in our clinic system

Requirements:

• Call centre, sales or customer service experience is a plus

• Clear, friendly Iraqi Arabic; basic English

• Fast typist, comfortable with computers and apps

• Patient, persuasive and organized

To apply: send your CV via LinkedIn.

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