We are looking for an experienced and results-driven Customer Development Representative (CDR) to join our sales team and manage the growth of our business within the industrial sector . The CDR will be responsible for developing and maintaining strong relationships with factories, production facilities, and industrial companies, while identifying new business opportunities and achieving assigned sales targets.
This is a field-based role that combines customer relationship management, business development, sales planning, and cross-functional coordination. The ideal candidate has strong knowledge of the industrial market, an established network of relevant customers, and a proven ability to grow sales and acquire new accounts.
Responsibilities:
• Manage and grow a portfolio of industrial customers, including factories, production facilities, and companies
• Achieve assigned sales targets and drive revenue growth within the assigned territory
• Identify and acquire new customers and develop new business opportunities
• Conduct regular customer visits, understand customer requirements, and secure orders
• Maintain strong, long-term relationships with customers and act as a key point of contact
• Build demand forecasts based on historical sales, customer requirements, and market activity
• Accurately maintain customer, visit, order, and sales data through the company's ERP system
• Coordinate with Supply Chain, Manufacturing, and other internal departments to ensure customer requirements and orders are properly managed
• Monitor market activity and customer needs and communicate relevant insights to the sales team
• Follow up on orders, deliveries, and customer requirements to ensure a high level of customer satisfaction
Qualifications:
• Bachelor's degree from an accredited university
• 2–5 years of experience as a Sales Representative or similar role within an FMCG company, preferably in the non-food sector
• Strong existing relationships and knowledge within the industrial sector
• Proven ability to achieve sales targets and develop new customers
• Strong customer relationship management and negotiation skills
• Excellent verbal and written communication skills
• Ability to analyze historical sales data and develop accurate demand forecasts
• Willingness to learn new ERP systems and ability to accurately enter and maintain sales, customer, visit, and order data
• Strong organizational skills and ability to manage field visits, schedules, and customer follow-ups independently
• Ability to coordinate effectively with Supply Chain, Manufacturing, and other internal departments
• Valid driver's license and ownership of a personal car are required
Position Details:
Position: Customer Development Representative – Industrial
Department: Sales
Reporting to: Sales Director
Location: Field-based
Compensation: Target-dependent base salary + commission
