Job Overview
The Application Engineer is responsible for supporting the sales team in EPG product application and project management. In addition, meet projects completion target, whilst maintaining the highest level of customer satisfaction.
Job Responsibilities:
- Study technical specifications and prepare technical & commercial offers for projects and seek approval of Sales Manager.
- Communicate with Application Support Center to obtain technical information and support.
- Provide technical clarifications to customer/ consultant in order to obtain technical submittal approval.
- Assist Consultants and Contractors on Genset specifications and technical issues.
- Prepare technical specifications and package consists/ contents, obtain the required approvals.
- Arrange for inspection and attend testing at workshop for the customer.
- Ensure supply of equipment and execution of projects in a cost effective manner.
- Prepare project scope of work for tendering; discuss technical and installation issues with contractor.
- Supervise installation project, and ensure that work progress is on track, and meeting project quality criteria.
- Ensure installation audit is carried out after project completion.
- Liaise and coordinate with head office Technical Team in matters related to project technical issues.
- Effectively coordinate the handover and closeout of projects with the Sales Manager/ sales engineer.
Customer
- Understand customer needs and offer solutions to meet customer requirements.
- Support the sales team and provide solutions to customer technical issues.
- Visit customer site to gather technical information required to make proper customer
- Proposal.
- Maintain healthy and excellent relationship with customers / consultants.
Qualification and Experience:
- Bachelor’s Degree in Electrical Engineering
- 5-7 years relevant experience.
- Excellent technical skills related to power systems applications.
- Excellent communication skills.
- Excellent writing abilities.
- Attention to details.
- Experience with Major manufacturers is preferred
