Role Description
A Used Car Sales Executive / Used Car Sales Consultant / Luxury Car Sales Executive is responsible for selling pre-owned and luxury vehicles, developing customer relationships, managing sales opportunities, and achieving sales targets while providing professional customer service.
Key Responsibilities
- * Promote and sell used and luxury vehicles to potential customers.
- Identify customer requirements and recommend suitable vehicles.
- Develop and maintain relationships with new and existing customers.
- Generate leads through showroom visits, online platforms, referrals, and other channels.
- Arrange vehicle viewings, test drives, and customer appointments.
- Prepare quotations, sales proposals, and vehicle information for customers.
- Explain vehicle specifications, features, pricing, financing, and ownership options.
- Negotiate prices, payment terms, and sales agreements within company guidelines.
- Manage sales opportunities from initial inquiry through to closing.
- Follow up with customers and maintain an active sales pipeline.
- Coordinate with finance, insurance, registration, detailing, and delivery teams.
- Maintain accurate customer, vehicle, and sales records.
- Monitor market trends, competitor pricing, and customer preferences.
- Handle customer inquiries, objections, and post-sale concerns professionally.
- Achieve individual sales targets and contribute to overall dealership performance.
Qualifications Diploma or Bachelor’s degree in Business Administration, Marketing, Sales*, or a related field is advantageous.
* Relevant experience in automotive sales, used car sales, luxury vehicle sales, or retail sales.
* Strong knowledge of vehicle features, specifications, pricing, and market trends.
* Experience in customer acquisition, lead generation, negotiation, and closing sales.
* Excellent communication, presentation, and interpersonal skills.
* Strong customer service and relationship-management abilities.
* Good understanding of automotive financing, insurance, and vehicle registration processes is advantageous.
* Proficiency in Microsoft Office and CRM or sales management systems.
* Strong sales, negotiation, and target-oriented mindset.
* Good organizational and follow-up skills.
* Ability to work independently and manage multiple customers and sales opportunities.
* UAE driving license is advantageous.
* UAE/GCC automotive market experience is advantageous.
* Professional, confident, reliable, proactive, and results-oriented approach.