Purpose
Responsible for making travel arrangements for employees and clients and providing the best flight and accommodation options in line with budgetary guidelines and the firm’s travel and expensepolicy.
Responsibilities
- Handle business travel arrangements for employees and clients.
- Assist employees with their Visa application process and the preparation of their travel documents.
- Monitor the travel system to ensure that all trips are logged and settled in a timely manner.
- Coordinate with the travel agencies to book the best flight routes and prices.
- Maintain and update a database of the most cost efficient airlines for specific routes, direct travel routes, and travel agents to facilitate travel decision making.
- Communicate with PAs to confirm itinerary details, routes, travel dates, financial considerations and any related issues, and notify them of any relevant changes.
- Keep track of all invoices with the designated travel agency and ensure that invoices are settled in a timely manner.
- Review employees’ expenses to ensure they are in line with the firm’s travel and expense policy and forward to the Finance team.
- Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of your role.
- Ensure timely completion of all relevant AML/CTF training provided by the Group.
- Ensure response to AML, CTF & sanctions inquiries in a timely manner.
Job Requirements
- Bachelor’s degree in any discipline.
- 1 – 3 years of experience in a similar role.
- Excellent customer service skills.
- Excellent organisational skills.
- Excellent negotiation skills.
- Excellent Microsoft Office skills
- Excellent command of the Arabic and English.
- Excellent communication skills (written, verbal and listening).
- Able to build partnerships and work well in a team
- Can identify problems and refer/escalate complex issues to a higher level.
- Detail oriented; ensure deliverables are always of a high quality.
- Multi-tasker, with the ability to meet changing deadlines, and to prioritize and handle multiple tasks.
“Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.”
