Company Description Taruneh helps organizations gain clear visibility into their workflows and information flows, identify bottlenecks, and design tailored software solutions to address them. The work typically starts with understanding the problem and analyzing business processes, and can extend to custom software development, systems integration, and implementation of management tools. Taruneh’s focus areas include process analysis and improvement, enterprise software development, CRM and workflow systems, management dashboards, and data-driven solutions. Each project’s scope and outcomes are defined based on the organization’s real challenges and context. More information about services and collaboration approaches is available at https://taruneh.com.
Role Description The Senior Business Analyst will be responsible for leading end-to-end analysis of business problems, documenting requirements, and translating them into practical solutions that align with Taruneh’s process and software capabilities. Day-to-day tasks include mapping and optimizing business processes, facilitating workshops with stakeholders, gathering and validating business requirements, and preparing clear documentation such as process maps, use cases, and functional specifications. The role also involves collaborating closely with product, design, and development teams to ensure solutions are feasible, scalable, and aligned with organizational goals, as well as supporting testing, change management, and user training where needed. This is a full-time, hybrid role based in Baghdad, with a mix of on-site collaboration at client or company locations and some work-from-home flexibility.
Qualifications
- * Strong analytical skills, including the ability to interpret data, identify patterns, and derive actionable insights.
- Proficiency in business analysis and business requirements gathering, with experience turning complex needs into clear, structured documentation.
- Experience in business process modeling and improvement, including mapping current workflows and designing optimized future states.
- Excellent communication skills for facilitating workshops, interviewing stakeholders, and presenting findings to technical and non-technical audiences.
- Experience working with cross-functional teams (e.g., product, engineering, operations) on software or systems implementation projects.
- Familiarity with common BA tools and techniques (e.g., BPMN, user stories, use cases, requirement traceability, UML or similar modeling tools).
- Bachelor’s degree in Business, Information Systems, Engineering, or a related field; advanced degree or relevant certifications (e.g., CBAP, PMI-PBA) are an advantage.
- Background in process improvement, digital transformation, or enterprise software/CRM/workflow systems is highly beneficial.
- Ability to work independently, manage multiple priorities, and operate effectively in a hybrid work environment based in Baghdad.
