About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe üåé
Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus üöÄ
We are a product and people focused company who are passionate about growth, innovative technology, and collaboration üôåüèº
RequirementsWhat you will do on a day to day basis
- * Maintain customer experience through team member interaction and products presentation
- Develop and train retail sales team members by conducting daily sales observations, weekly reports and meetings
- Execution of company standard sales process and procedure
- Mentor and train sub-ordinates to become top performers and product experts in order to sell Zeal's online trading platform.
- Supervise actions of Account Executives within his/her department
- Follow up on CRM records and make sure it is always updated
- Maintain knowledge of new products, offerings, and company promotions targeting the retail segment.
- Ensure sales team is meeting call numbers and KPI's on daily, monthly, quarterly basis
- Demonstrate teamwork by assisting and cooperating with co-workers as needed
- Communicate effectively
- Maintain confidentiality of company and all customer records
- Represent company in areas of public relations like expos, company events, etc
- Achieve needed results and a high level of sales performance
- Assist CS team in maintaining KYC documentation
- Oversee and ensure compliance of all sub-ordinates
- Conduct Quality Assurance call reviews in a timely manner to better coach the team
- Recommend new products and services and/or procedural adjustments based on customer needs and market changes.
- Ensure sales team is achieving sales targets including:
- No. of Accounts (Lead to Account)
- No. of Funded Accounts (FTD)
- Gross Deposits.
- Client Satisfaction
- No. of daily calls
- Quality of calls.
What We Expect From You* B.Sc. Degree from any discipline
* Work Experience Requirement: 5 year of experience in Forex / Insurance / Real estate / Banking / Stock and Commodities Brokerage fields in sales Department
* 3 years of proven record experience in a leadership position managing sales team
* Professional Key Knowledge Area Requirement:
* Basic Financial markets knowledge
* Strong interest in financial markets including FX, Stocks, and Commodities. Skills & Competencies
* Selling Skills
* Communication skills
* Customer orientation
* Learning flexibility
