Location: Burj Hammoud, Beirut, Lebanon
Employment Type: Full-time, On-site
Role DescriptionJatex is looking for a motivated, organized, and customer-oriented Sales & Customer Support Representative to join our team in Beirut.
The role involves assisting customers in-store and over the telephone, providing product information, handling customer orders, and preparing sales invoices. The ideal candidate will communicate professionally with customers, ensure accurate order processing, and coordinate with the logistics team to ensure a smooth and efficient customer experience.
Responsibilities
- * Assist customers visiting the store and provide information about products, prices, and availability.
- Answer incoming telephone calls, handle customer inquiries, and receive product orders.
- Recommend suitable products based on customers' needs and suggest relevant products when appropriate.
- Accurately record customer orders, product details, and quantities.
- Prepare sales invoices and ensure all order and pricing information is accurate.
- Coordinate with the logistics team to ensure orders are prepared correctly, deliveries are followed up on, and any order or delivery issues are communicated and resolved efficiently.
- Follow up with customers regarding order details, changes, and inquiries when necessary.
- Maintain accurate and organized customer, order, and sales records.
- Provide friendly, professional, and efficient customer service.
Qualifications
- * Previous experience in sales, customer service, or a similar role is preferred.
- Proficiency in Arabic and English is required.
- Basic proficiency in French is a plus.
- Good communication, interpersonal, and telephone skills.
- Basic computer skills and the ability to learn sales and invoicing systems.
- Strong attention to detail and organizational skills.
- Candidates residing in or near the workplace in Beirut are preferred.
How to ApplyInterested candidates are invited to submit their CV to [email protected]
