Job summary
The Sales Associate should have knowledge about outdoor activities, particularly hunting, and possess strong sales and communication skills. The Sales Associate will assist customers in finding the right products, provide expert advice on hunting gear, and ensure an excellent shopping experience.
Key Responsibilities
· Greet customers and provide personalized assistance in selecting hunting equipment, firearms, ammunition, and accessories.
· Educate customers on product features, proper use, and safety guidelines.
· Maintain up-to-date knowledge of hunting gear, regulations, and industry trends.
· Process sales transactions accurately and efficiently.
· Manage inventory, restock shelves, and ensure merchandise is well-displayed.
· Handle customer inquiries, returns, and exchanges professionally.
· Work closely with the team to achieve sales targets and company goals.
· Adhere to all safety and legal regulations regarding firearms and hunting equipment sales.
· Receive and inspect firearms from customers for maintenance, inspection, or repair services.
· Implement the B2C procedure and adhere to it.
· Coordinate with customer service to handle any special requests, warranty claims, or disputes related to firearm maintenance.
Requirements
· Prior retail or sales experience in the hunting, outdoor, or sporting goods industry is preferred.
· Strong knowledge of hunting gear, firearms, and outdoor equipment.
Skills and abilities
· Excellent communication and customer service skills.
· Basic computer skills for processing sales transactions.
