Technical Support
- DRS-POS-001 Retail & POS Support Engineer
Cairo, EgyptFull TimeOn-site1-3 YearsApply Now →
About The RoleJoin our support team to provide technical and operational support for retail, POS and store systems.
ResponsibilitiesSupport POS users and retail branches.
Troubleshoot software and hardware issues.
Investigate sales and transaction problems.
Support barcode scanners, receipt printers and POS peripherals.
Document incidents and solutions.
Escalate complex issues to the development team.
RequirementsExperience in technical support or retail systems.
Basic SQL knowledge.
Understanding of POS operations.
Strong troubleshooting skills.
Good communication with end users.
Nice to Have
Experience with Microsoft Dynamics RMS or Dynamics 365 Commerce.
Experience with retail hardware and payment devices.
Position Overview
DepartmentTechnical Support
LocationCairo, Egypt
TypeFull Time
Work ModeOn-site
Closing Date2026-10-21
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