6 days ago
Full TimeJunior
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Compare your skills with the requirements for Remote Automation Support Specialist and see what you need to learn
About the company
Vontier
Transportation Equipment Manufacturing
Remote Automation Support Specialist (RASS)
Location: Riyadh, Saudi Arabia
Department: Remote Automation Support
Reporting to: Remote Automation Support Manager
Help Customers Stay Connected, Productive, and Operational
Are you passionate about technology, problem solving, and delivering outstanding customer support? We are looking for a Remote Automation Support Specialist (RASS) to join our growing team in Riyadh and play a key role in supporting customers and distributors across the region.
This position is ideal for a technically minded professional who enjoys diagnosing issues, providing remote support, and working directly with customers to keep critical automation systems operating at their best. You'll be the first point of contact for technical enquiries, ensuring issues are resolved efficiently while consistently meeting customer service and SLA commitments.
What You'll Be Doing
As a Remote Automation Support Specialist, you will:
What We're Looking For
Essential Qualifications* Degree, diploma, or certification in Engineering or a related technical discipline, including: + Electrical Engineering + Mechatronics Engineering + Mechanical Engineering + Software Engineering + Computer Engineering + Information Technology + IT Infrastructure
Preferred Experience
Language Requirements
To effectively support a diverse customer base, candidates should possess:
What Success Looks Like
You will excel in this role if you:
Why Join Us?
This is an exciting opportunity to be part of a team supporting advanced automation technologies across the region. You'll work with a diverse customer base, develop your technical expertise, and make a direct impact on customer satisfaction and operational performance.
If you're passionate about technology, customer success, and delivering world-class remote support, we'd love to hear from you. Apply today and help keep our customers running at their best.Who Is Gilbarco Veeder-rootGilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
Who Is VontierVontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.
Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.
With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let’s power the way the world moves!