Company Description Fidelity Insurance, established in 1967, offers a broad range of accessible insurance products tailored to the needs of both corporate and retail clients. The company maintains strong financial stability, supported by highly rated reinsurance partners and reputable administrators and providers. Fidelity is driven by a team of experienced professionals who operate with high quality standards, integrity, respect, and a culture of friendliness and dynamism. Customers benefit from one of the largest and most diversified professional sales forces, focused on delivering state-of-the-art consultation and simplifying insurance procedures. By recognizing that each client’s needs are unique, Fidelity designs customized insurance programs that go beyond standard policies to address specific exposures.
Role Description The Potential Agency Manager is a full-time role based in Jal El Dib with a hybrid work arrangement, allowing some work from home. This role involves overseeing agency operations, leading and coaching a team of insurance consultants, and ensuring sales targets and service quality standards are met. The Potential Agency Manager will develop and implement sales strategies, monitor performance metrics, and support business growth in assigned territories. Day-to-day responsibilities include recruiting and mentoring agents, coordinating training initiatives, and ensuring compliance with company policies and regulatory requirements. The role also requires nurturing relationships with clients, providing guidance on insurance solutions, and collaborating with internal departments to optimize processes and customer experience.
Qualifications
* Strong leadership and people management skills, with experience in coaching, mentoring, and performance management of sales or agency teams.
* Proven sales, business development, and negotiation abilities in insurance or financial services, with a track record of achieving targets.
* Excellent communication, interpersonal, and customer-service skills, with the capacity to build trust-based, long-term client relationships.
* Analytical and organizational skills, including the ability to interpret metrics, manage pipelines, and prioritize multiple initiatives.
* Knowledge of insurance products, markets, and regulatory frameworks; prior experience in agency management or insurance consulting is an advantage.
* Comfort with hybrid work models and digital tools (CRM systems, collaboration platforms, and basic office software).
* Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent professional experience.
* High level of integrity, accountability, and resilience, with a proactive approach to problem-solving and continuous improvement.
