Associate Retail Account Manager | E-commerce
We’re hiring an Associate Retail Account Manager to join a fast-paced e-commerce environment.
Contract: 1 Year
Key Responsibilities:
- Manage business transactions with Tier 2 & 3 vendors across multiple markets.
- Resolve buy-ability defects and ensure products remain available online.
- Identify and onboard new vendors and expand product selection.
- Drive business growth through improved commercial terms, deals, and promotional opportunities.
- Build strong vendor relationships through calls and emails.
- Analyze opportunities and improve processes, SOPs, and vendor-management operations.
- Collaborate with cross-functional teams to improve operational efficiency.
- Ensure high product availability through effective communication and problem-solving.
Requirements:
- Bachelor’s degree in Business, Management, or a related field.
- Previous experience in Account Management, Retail Operations, E-commerce, or a similar role.
- Strong understanding of e-commerce and retail.
- Excellent English & Arabic communication skills.
- Strong analytical and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-focused mindset with a passion for continuous improvement.
- Experience in RBS, MLH, or with agencies supporting major e-commerce businesses is a plus.
