We’re Hiring: Marketing Operations Manager
üìç Bayswater by Omniyat, Business Bay, Dubai
Lunasol Marketing Agency
Full-time | AED 15,000 per month
We’re looking for an organized, proactive Operational Marketing Manager to lead the daily operations of our marketing agency.
You’ll manage the Manager Assistant and Social Media team, oversee the sales function, coordinate client projects, and ensure both client relationships and internal operations run smoothly.
You’ll play a key role in connecting sales, client management, and delivery, making sure new opportunities are followed up, clients are properly onboarded, and projects are delivered on time and to a high standard.
Key Responsibilities
- Oversee daily agency operations, workflows, and project timelines.
- Manage and support the Manager Assistant and Social Media team, setting clear priorities and responsibilities.
- Oversee the sales department and ensure leads, follow-ups, proposals, and opportunities are handled effectively.
- Monitor the sales pipeline and support the team in moving prospects through the sales process.
- Coordinate the handover of new clients from sales to the delivery team.
- Manage client relationships from onboarding through ongoing service delivery.
- Act as a key point of contact for clients, coordinating communication, feedback, approvals, and expectations.
- Coordinate marketing campaigns and social media deliverables across client accounts.
- Monitor team workloads, performance, and deadlines.
- Maintain quality standards across content, campaigns, client communication, and reporting.
- Identify client needs and potential opportunities for additional services or account growth.
- Improve internal processes to increase efficiency, accountability, and client satisfaction.
- Resolve operational and client-related issues before they escalate.
- Keep leadership informed of sales activity, client status, project progress, team capacity, and operational challenges.
What We’re Looking For
- Proven experience in marketing operations, agency management, account management, or a similar leadership role.
- Experience managing teams and multiple client accounts simultaneously.
- Experience overseeing or working closely with sales teams and sales pipelines.
- Strong understanding of digital marketing, social media workflows, and campaign execution.
- Strong client management and communication skills.
- Excellent organizational, leadership, and people management skills.
- Commercial awareness and the ability to understand both client needs and agency objectives.
- A practical approach to solving problems and improving processes.
- Ability to prioritize effectively in a fast-paced agency environment.
- Confidence taking ownership and ensuring things get done without constant supervision.
Full-time | AED 15,000 per month
Interested? Apply through LinkedIn with your CV and a brief introduction highlighting your relevant experience.
