General Manager

Longevity Hub by Clinique La Prairie | Sharm el-Sheikh, Egypt

About Clinique La Prairie

Founded in 1931 in Montreux, Switzerland, Clinique La Prairie is internationally recognised for its pioneering approach to health and longevity, combined with exceptional Swiss hospitality.

Our Longevity Hubs bring the Clinique La Prairie method to selected international destinations, combining advanced longevity, wellbeing and aesthetic solutions with personalised guest experiences.

The opportunity

We are seeking a commercially driven General Manager to lead our Longevity Hub in Sharm el-Sheikh.

You will take responsibility for the Hub’s operational and financial performance, business development, guest experience and team leadership. Combining strategic thinking with an active presence in daily operations, you will grow the business while ensuring every guest receives the personalised care and service that define Clinique La Prairie.

Reporting to the Director of Development & Operations – Longevity Hubs, you will work closely with local and international stakeholders to translate our brand vision into a successful operation.

Your key responsibilities

Drive sales and business growth

Develop and implement sales strategies to achieve and exceed revenue targets.
Promote memberships, treatments and wellness programmes, identifying new business opportunities and building lasting client relationships.
Strengthen upselling and cross-selling opportunities while ensuring recommendations reflect each guest’s needs.
Take accountability for both individual and team sales performance.

Deliver an exceptional guest experience

Maintain consistently high standards of personalised service, discretion and care.
Act as a key contact for VIP guests and cultivate long-term guest loyalty.
Represent the brand and clearly communicate the value of our treatments, products and programmes.

Lead and develop the team

Build, motivate and manage a cohesive, high-performing team.
Create a culture of respect, accountability and service excellence.
Ensure ongoing training and professional development across the team.

Manage performance and operations

Define operational priorities, growth plans and measurable performance indicators.
Manage budgets, forecasts and regular reporting to corporate management.
Continuously improve operational efficiency, service quality and profitability.
Ensure compliance with applicable regulations, internal policies and brand standards.

Your profile

A master’s degree or equivalent in Business, Management, Sales or Marketing.
At least five years of leadership experience in a luxury or wellness environment.
A proven track record in sales growth and business development, ideally within luxury hospitality, wellness or medical services.
Strong commercial judgement, with experience in budgeting, financial planning and performance management.
Excellent leadership, organisational and communication skills, with the ability to inspire teams from diverse backgrounds.
Confidence in managing demanding guest expectations with discretion, patience and tact.
High emotional intelligence, cultural adaptability and a proactive, solution-oriented approach.
Fluency in English; Arabic or other additional languages would be an advantage.
Willingness to travel to Switzerland and other Clinique La Prairie locations for onboarding, training and business needs.

Experience collaborating with Egyptian and European stakeholders, as well as additional qualifications in sales leadership, luxury brand management or healthcare management, would be an advantage.

Why join us?

This role offers the opportunity to shape the performance and guest experience of a Longevity Hub within an internationally recognised brand. You will work at the intersection of longevity, wellbeing and luxury hospitality, with opportunities for collaboration and ongoing training across the Clinique La Prairie network.

Apply

If you combine a passion for people and wellbeing with the commercial expertise to lead a successful luxury operation, we would welcome your application.

Please submit your CV and a cover letter outlining your relevant leadership experience and commercial achievements.

General Manager

Longevity Hub by Clinique La Prairie | Sharm el-Sheikh, Egypt

About Clinique La Prairie

Founded in 1931 in Montreux, Switzerland, Clinique La Prairie is internationally recognised for its pioneering approach to health and longevity, combined with exceptional Swiss hospitality.

Our Longevity Hubs bring the Clinique La Prairie method to selected international destinations, combining advanced longevity, wellbeing and aesthetic solutions with personalised guest experiences.

The opportunity

We are seeking a commercially driven General Manager to lead our Longevity Hub in Sharm el-Sheikh.

Reporting to the Director of Development & Operations – Longevity Hubs, you will work closely with local and international stakeholders to translate our brand vision into a successful operation.

Your key responsibilities

Drive sales and business growth

Develop and implement sales strategies to achieve and exceed revenue targets.
Promote memberships, treatments and wellness programmes, identifying new business opportunities and building lasting client relationships.
Strengthen upselling and cross-selling opportunities while ensuring recommendations reflect each guest’s needs.
Take accountability for both individual and team sales performance.

Deliver an exceptional guest experience

Maintain consistently high standards of personalised service, discretion and care.
Act as a key contact for VIP guests and cultivate long-term guest loyalty.
Represent the brand and clearly communicate the value of our treatments, products and programmes.

Lead and develop the team

Build, motivate and manage a cohesive, high-performing team.
Create a culture of respect, accountability and service excellence.
Ensure ongoing training and professional development across the team.

Manage performance and operations

Define operational priorities, growth plans and measurable performance indicators.
Manage budgets, forecasts and regular reporting to corporate management.
Continuously improve operational efficiency, service quality and profitability.
Ensure compliance with applicable regulations, internal policies and brand standards.

Your profile

A master’s degree or equivalent in Business, Management, Sales or Marketing.
At least five years of leadership experience in a luxury or wellness environment.
A proven track record in sales growth and business development, ideally within luxury hospitality, wellness or medical services.
Strong commercial judgement, with experience in budgeting, financial planning and performance management.
Excellent leadership, organisational and communication skills, with the ability to inspire teams from diverse backgrounds.
Confidence in managing demanding guest expectations with discretion, patience and tact.
High emotional intelligence, cultural adaptability and a proactive, solution-oriented approach.
Fluency in English; Arabic or other additional languages would be an advantage.
Willingness to travel to Switzerland and other Clinique La Prairie locations for onboarding, training and business needs.

Experience collaborating with Egyptian and European stakeholders, as well as additional qualifications in sales leadership, luxury brand management or healthcare management, would be an advantage.

Why join us?

Apply

If you combine a passion for people and wellbeing with the commercial expertise to lead a successful luxury operation, we would welcome your application.

Please submit your CV and a cover letter outlining your relevant leadership experience and commercial achievements.

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