We are seeking an experienced Operations Specialist to handle (FCL) export shipments, ensuring smooth coordination, accurate documentation, and timely execution of all export operations.
Key Responsibilities:
- Handle end-to-end FCL export operations from booking to shipment execution
- Coordinate with shipping lines for space booking and schedule confirmations
- Follow up on cargo readiness and shipment deadlines with customers
- Prepare and verify export documents (BL, Shipping Instructions, VGM, etc.)
- Ensure containers are loaded and shipped according to schedule
- Track shipments and provide regular updates to customers
- Resolve operational issues and delays in a timely manner
- Liaise with internal departments and external service providers, including trucking and operations teams, to ensure smooth and timely shipment execution
- Manage complete operational documentation process, from file opening in the system through file closing, including accurate data entry, shipment updates, and issuance of invoice
- Negotiate with shipping lines regarding rates and maintain strong professional relationships
Relevant Experience Includes:
- Coordinating export operations
- Direct communication with shipping lines and freight forwarders
- Booking management, shipment follow-up,
- Customs clearance coordination and shipment documentation especially IS Filling (USA Shipments)
- Coordination with transport providers
Requirements:
- Minimum from 3 to 4 years of experience in FCL export operations (freight forwarding industry)
- Strong knowledge of shipping lines and export procedures
- Good communication and coordination skills
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office (especially Excel) and operational systems
