Market: US
Channel: Voice
Work Location: Teleperformance "CityWalk"
NET Salary: 20K NET
[9100 Basic + 3000 Language allowance + 1500 Transportation allowance + € 115 KPIs (Converted to EGP) ]
Overnight allowance starting 6 pm shift (90 EGP/DAY)
Shifts: Rotational shifts starting from 3 PM till 4 AM (max 2 AM for females)
Days off: Fixed Saturdays and Sundays
Training Payment: 50% of the basic salary during training period.
Benefits:
Transportation provided all over Cairo and Giza with different collection points, [Door to door transportation for females after 11:00 PM].
Medical insurance [400K/year].
Social insurance.
Gym access.
Discounts in many stores all over Egypt.
VPN line allowance.
Job description:
Support customers with escrow analysis for existing mortgage loans.
Process scheduled payments for existing loans.
Submit requests for bank or mortgage statements.
Explain escrow analysis to homeowners.
Note:
We don’t Upsell Loans, or recommend customers to acquire new loans / We don’t add or benefit from adding a new loan or insurance policies to our customers / We don’t make the decision in regard to the customer receiving their insurance money or not / There is no benefit to TP agents behind customers loans or interest rates
