Who We AreVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
About This RoleWe are seeking a Culture, Inclusion, Employee Proposition & Internal Communications Lead to define and embed the VOIS culture, diversity, equity and inclusion agenda, Employee Value Proposition and internal communications strategy. The role will help strengthen business performance, organisational effectiveness, engagement and talent outcomes as VOIS continues its transformation into a customer-centric, commercially focused and high-performing professional services organisation.
As the Centre of Expertise lead, you will convert strategic intent into scalable interventions that strengthen belonging, leadership effectiveness, employee connection and organisational performance. You will work across multiple geographies and national cultures, partnering with senior leaders, HR teams and Group stakeholders to deliver measurable outcomes
What You’ll DoDefine and lead the VOIS culture strategy in alignment with business priorities and the Talent Revolution.Support the evolution towards a customer-centric, commercially focused and high-performing organisation.Develop frameworks and interventions that embed desired behaviours, values and leadership expectations.Design engaging and scalable culture programmes that support behavioural change, employee engagement and measurable business impact.Deliver culture initiatives across geographies, functions and national cultures, balancing enterprise consistency with local relevance.Measure culture health and identify opportunities to improve organisational effectiveness and performance.
Define, evolve and govern the VOIS Employee Value Proposition.Ensure the proposition authentically reflects VOIS culture, ambitions and employee experience.Partner with Talent Acquisition, Employee Experience and Communications teams to embed the proposition across attraction, onboarding, development and retention.Develop compelling activation strategies that bring the employee proposition to life.Use market trends, employee insights and changing business priorities to strengthen talent outcomes.
Set the VOIS internal communications and engagement strategy in alignment with business priorities, transformation and leadership objectives.Build a clear and consistent narrative that connects colleagues with business strategy and organisational purpose.Shape leadership communications and help leaders communicate authentically and consistently through change.Oversee engagement campaigns supporting culture, leadership, inclusion and organisational transformation.
Equip leaders and line managers to act as visible role models for culture, inclusion and behavioural change.Develop tools, frameworks and interventions that strengthen leadership capability and accountability.Support leadership teams in embedding inclusive, high-performance practices.Provide strategic direction for engagement, transformation and leadership communications that produce sustained organisational impact.
Who You AreYou bring deep expertise in culture transformation, diversity, equity and inclusion, and Employee Value Proposition strategy.
You have extensive experience delivering culture, leadership, inclusion and employee proposition transformation within global, matrixed organisations.
You have led enterprise-wide change and behavioural transformation across diverse national cultures.
You understand organisational development, leadership effectiveness and talent capability.
You can influence senior stakeholders and align cross-functional partners in complex environments.
You can translate strategy into measurable outcomes and sustainable organisational impact.
You bring strong analytical, problem-solving and stakeholder-management capabilities.
You have extensive experience defining internal communications, engagement and leadership communications strategies.
You collaborate effectively across HR, Communications, Group functions and business teams.
You can balance strategic thought leadership with effective execution at scale
Not a perfect fit?Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's In It For YouWhat skills you will learnVOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join UsAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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