About The RoleAbu Khader Automotive is looking for a motivated Parts Consultant to handle parts sales across counter, workshop, and wholesale channels, achieving parts targets while delivering outstanding customer satisfaction.
Key Responsibilities
- * Act as the main contact between the Parts Department and internal and retail customers for parts and accessories sales.
- Provide fast, courteous service to technicians, service advisors, and retail customers.
- Provide accurate part numbers and pricing on Repair Orders and Counter Tickets.
- Prepare special and emergency orders, maintain backorder records, and follow up with customers on arrival.
- Inform customers of discounted parts and campaigns to boost sales.
- Report lost sales daily to the direct manager.
- Maintain parts and accessories catalogues, price tags, and technical bulletins.
- Keep the work area clean, safe, and organized.
Outdoor Sales
- * Conduct regular visits to the market and wholesale customers.
- Provide insights on market prices.
- Carry out sales collection activities.
Requirements
- * Knowledge of the automotive market and motor vehicles.
- Excellent English and Arabic, written and spoken.
- Proficiency in MS Office (Word, Excel, PowerPoint, Access).
- Strong customer service and satisfaction mindset.
