We are partnering with a globally regulated fintech business to appoint an exceptional Chief Product Officer who will define and execute the company's product vision during its next phase of international growth.
Operating across multiple international markets, the business serves millions of consumers through a highly regulated digital platform. With significant investment behind the company and ambitious expansion plans, this is an opportunity to shape a product organisation at genuine global scale.
Reporting directly to the CEO, the Chief Product Officer will own the end-to-end product strategy, bringing together Product Management, Product Design, User Experience and Product Operations to create seamless customer journeys that drive engagement, retention and commercial performance.
This role requires a leader who has built and scaled world-class consumer products within high-growth technology businesses. We are particularly interested in executives from organisations where product excellence, experimentation, customer obsession and rapid innovation are fundamental to success.
Key Responsibilities
- Define and execute the global product vision, strategy and roadmap aligned with the company's long-term commercial objectives.
- Build and lead a high-performing international Product organisation spanning Product Management, Product Design, UX Research and Product Operations.
- Champion customer-centric product development through deep user insight, behavioural data and continuous experimentation.
- Create exceptional end-to-end customer experiences across web and mobile platforms.
- Drive product innovation while balancing commercial growth, regulatory requirements and operational scalability.
- Establish best-in-class product development processes, prioritisation frameworks and product governance.
- Partner closely with Engineering, Design, Data, Marketing, Operations, Compliance and Commercial leadership to deliver high-impact product initiatives.
- Foster a culture of experimentation, rapid iteration and data-driven decision making.
- Lead product planning across multiple international markets, adapting products to differing customer and regulatory requirements where appropriate.
- Develop and mentor senior Product leaders while building an organisation capable of supporting continued international expansion.
Experience Required
- Significant experience leading Product within globally recognised consumer technology or fintech businesses.
- Proven success scaling digital consumer products used by millions of customers across multiple international markets.
- Experience leading large, multi-disciplinary Product organisations through periods of rapid growth and organisational complexity.
- Deep understanding of customer lifecycle, engagement, retention, conversion and monetisation within B2C digital platforms.
- Strong expertise in product strategy, product discovery, experimentation and customer-led innovation.
- Experience working closely with Engineering and Design to deliver exceptional digital experiences across mobile and web.
- Strong commercial acumen with the ability to balance customer experience, business objectives and operational efficiency.
- Experience operating within regulated industries is advantageous, although exceptional leaders from consumer technology businesses are equally encouraged.
- Outstanding executive stakeholder management skills with experience partnering directly with CEOs and Boards.
Ideal Background
We are particularly interested in Product leaders who have held senior leadership roles within high-growth, consumer-focused technology businesses such as:
- Revolut
- TikTok / ByteDance
- Spotify
- Klarna
- Wise
- Airbnb
- Uber
- Booking.com
- Nubank
- Grab
- Deliveroo
- Bolt
- Monzo
- Zilch
- Wise
- Cash App / Block
- PayPal
- Adyen
- Other globally scaled B2C technology platforms where customer experience, product innovation and rapid growth have been central to success.
The successful candidate will combine strategic vision with operational excellence, bringing a deep understanding of how world-class consumer products are built, scaled and continuously improved. They will be passionate about customer experience, highly data-driven and comfortable leading complex international product organisations through continued growth and transformation.
