Date Posted:2026-08-13
Country:Morocco
Location:Province Agdal Descartes,FES
**Chez Otis, nous transportons chaque jour des milliards de personnes !
Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.**De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !OTIS leader mondial de l’industrie de l’ascenseur, recrute un poste de Chargé(e) de recouvrement (H/F) pour Assurer le suivi et le recouvrement des créances clients, sécuriser les encaissements et contribuer à la réduction des impayés et du DSO, dans le respect des procédures internes et de la qualité de la relation client.
Le poste est ouvert aux candidats basés à Fes*Missions quotidiennes : Suivre quotidiennement les comptes clients et les factures échues. * Assurer le dépôt et la transmission des factures aux clients. * Réconcilier les comptes clients et analyser les écarts de paiement. * Effectuer les relances clients par téléphone, e-mail et courrier conformément aux procédures internes. * Négocier et formaliser des échéanciers de paiement en cas de difficultés de règlement. * Mettre en œuvre des actions préventives afin de réduire les impayés. * Suivre et résoudre les litiges bloquant les règlements, en coordination avec les équipes techniques, commerciales, comptables et juridiques. * Étudier les propositions d’arrangement et participer à la formalisation des protocoles d’accord. * Prendre en charge les dossiers relatifs aux marchés publics et privés, ainsi que le suivi des décomptes. * Préparer les reportings périodiques relatifs aux indicateurs de recouvrement : DSO, taux de recouvrement, créances échues et encaissements. * Suivre les objectifs de performance du portefeuille clients et proposer des plans d’action correctifs. * Contribuer aux clôtures mensuelles en fournissant les analyses et informations relatives aux créance.
Formation :
Connaissances :
Que pouvons-nous vous offrir ?
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this link to read the Policy and Terms
