Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job DescriptionReporting to the Assistant Director of Catering & Conference Services, responsibilities and essential job functions include but are not limited to the following:
- Coordinate and manage daily catering orders, functions, and events.
- Communicate with clients to understand their catering requirements and preferences.
- Prepare quotations, menus, proposals, and event-related documents.
- Coordinate with the kitchen, service team, and other departments to ensure smooth operations.
- Ensure food preparation, presentation, delivery, and service meet company standards.
- Coordinate event setup, service arrangements, and breakdown.
- Monitor catering schedules and ensure timely execution of all orders and events.
- Maintain accurate records of catering bookings, client details, orders, and invoices.
- Follow up with clients regarding confirmations, changes, and special requirements.
- Liaise with suppliers and vendors when required to ensure timely availability of products and services.
- Assist in monitoring catering costs, inventory, equipment, and supplies.
- Handle client feedback, requests, and complaints professionally and promptly.
- Support the Catering Manager in planning and executing large-scale events.
- Ensure compliance with food safety, hygiene, and company policies.
- Assist in promoting catering services and developing strong client relationships.
- Conduct post-event follow-ups to ensure client satisfaction.
Qualifications
- * Diploma/Degree in Hospitality, Catering, or related field.
- 2–3 years of catering or hospitality experience.
- Good communication and customer service skills.
- Strong organizational and coordination skills.
- Ability to work under pressure and meet deadlines.
- Basic knowledge of food safety and hygiene.
