JOB PURPOSE
To collaborate with all departments across the Bank to understand and translate change or technology needs into clear business cases, provide support during RFP and vendor selection processes, and to facilitate the Bank’s internal testing management service to drive value for money, ensure effective solutions implementation and to support continuous improvement within the bank.
KEY ACCOUNTABILITIES
Project Scoping and Needs Analysis
- Collaborate with departments across the Bank to understand change, systems or technology needs and to identify potential options or solutions prior to developing a business case.
- Support departments to draft and develop businesses cases to support the identified change, systems or technology needs in order to clearly articulate the needs and potential benefits, and to critically review the cost impact of potential solutions.
- Liaise with IT for detailed analysis of business cases to ensure fit to Bank’s architecture and technology standards. This includes research on available solutions in market and recommendation of best fit technologies based on business needs.
- Liaise with business units to understand strategic priority, cost, complexity and impact of incoming pipeline initiatives.
Selection and RFP Support
- Provide advice and guidance during RFP development, reviewing and analysing tender documentation to ensure that project requirements and scopes are clear and accurate prior to releasing to prospective vendors.
- Support shortlisting and vendor selection by providing technical review of proposals and vendor submissions to ensure compliance with RFP and project requirements, to highlight any areas of variance prior to the Bank awarding a contract to a vendor.
Testing Management Office Guidelines
- Recommend and draft testing management guidelines for enhancing testing processes as per agreed upon projects and CR testing framework.
- Develop, implement and monitor the usage of testing management templates, forms and related presentations across all functions in the company.
- Develop policies, procedures and standards for continual improvement in delivering testing services for IT project and change requests.
Project Management
- Prepare effective alignment of project plans, project charters to ensure consistency with agreed standards, specifications and timeline provisions.
- Assist, when applicable in training project managers at various departments on the project management toolset.
- Deliver and assist in implementing and executing projects on time and on budget with high standards and measuring risk and issues.
- Contribute in monitoring activities of assigned project team members, including any assigned third party consultants.
Testing Management
- Manage the testing and review of technology solutions by facilitating the Bank’s testing management services to ensure that solutions test correctly as per the required scope and perform as required under various scenarios.
- Review testing reports and analyse any issues or defects so that they are transferred to the concerned area for review, correction and improvement.
- Prepare test plans and support business and IT users in preparation of test scripts for projects and change requests.
- Issue test closure reports and facilitate defect tracking by using provisioned tools and templates.
Policies, Systems, Processes and Procedures
- Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
Statements and Reports
- Assist in the preparation of timely and accurate departmental statements and reports to meet the department requirements, policies and standards.
Related Assignments
- Perform other related duties or assignments as directed.
Qualifications:
- Bachelor degree in Information Systems, Computer Science or a related field.
Experience:
- At least ten years of experience in progressively more complex and responsible business analysis roles, with at least 4 years of experience within a bank or financial institution.
Job-Specific Skills (Generic / Technical):
- English - Arabic (bilingual is a mandatory requirement)
- Knowledge of banking technology applications and systems, covering both front and back office.
- Experience participating in and supporting business change, RFP and procurement processes.
- Knowledge of Islamic banking and the ability to apply this knowledge to business analysis and technology.
- Ability to drive and achieve desired results within the defined time duration.
- Planning and organizing skills
