Company Description Velocity Egypt is part of Velocity Group of companies, a leading multinational ready-made garments organization with a strong global presence and multiple branches worldwide. Based in the Free Zone in Ismailia, Egypt, the company produces 4.5 million denim and garment products annually and employs around 3,500 team members from more than eight nations. Velocity supplies premium denim, over-dyed, and activewear products to top European and US brands under duty-free QIZ terms, supported by design, research, and development hubs in the UAE and Italy. The group is committed to eco-friendly technologies, green solutions, and strong core values centered on respect, collaboration, performance, innovation, and environmental responsibility. Employees benefit from a professional international environment, structured development, and a stable career path with attractive benefits.
Role Description The Account Specialist is a full-time, on-site role based in Ismailia, Egypt. This role is responsible for managing and maintaining client accounts, ensuring accurate order handling, timely follow-up, and clear communication with internal teams and external partners. Daily tasks include monitoring account performance, preparing and reviewing account-related reports, coordinating with production, logistics, and finance to meet client requirements, and responding to customer inquiries and concerns. The Account Specialist will also support pricing and finance-related documentation, maintain up-to-date records in relevant systems, and contribute to continuous improvement of account management processes. Collaboration with cross-functional teams and adherence to company policies and values are essential.
Qualifications
* Candidates should possess strong Analytical Skills to interpret data, track account performance, and support decision-making.
* Candidates should possess excellent Communication and Customer Service skills to manage client relationships and handle inquiries effectively.
* Candidates should possess Finance-related skills to understand pricing, invoices, and basic financial documentation connected to accounts.
* Candidates should possess Account Management skills to oversee day-to-day account activities, coordinate with internal teams, and ensure client satisfaction.
* Relevant qualifications such as a bachelor’s degree in Business, Finance, Management, or a related field are preferred.
* Previous experience in account management, customer service, or a similar role, ideally within manufacturing, textiles, or export-oriented industries, is beneficial.
* Strong organizational skills, attention to detail, and proficiency in standard office software (e.g., spreadsheets, presentations, email tools) are advantageous.
* Ability to work in a multicultural environment, adapt to changing priorities, and maintain professionalism under time constraints is expected.
