Amman, Jordan | Full-time | On-site
Explorance is looking for a motivated Junior Account Manager to help manage, retain, and grow our existing customer relationships.
In this role, you'll develop strong relationships with customers, understand their evolving needs, support renewals, and identify opportunities to expand their use of Explorance's solutions. You'll work closely with experienced colleagues across Sales, Customer Success, Sales Engineering, and other teams to ensure our customers receive value from their partnership with Explorance.
This is a great opportunity for someone with early experience in B2B account management or SaaS sales who is ready to take greater ownership of customer relationships and continue developing their commercial skills.
If you're relationship-driven, commercially minded, and motivated by helping customers succeed while growing accounts, we'd like to hear from you.
What you'll do
What we're looking for
We're looking for someone who has already gained some commercial experience and is ready to grow into a stronger account management role.
You'll ideally bring:
Nice to have
Why Explorance?
This role offers the opportunity to develop your career in account management while working with established customers and experienced colleagues in a global SaaS organization.
You'll gain exposure to the full customer commercial lifecycle — from relationship management and renewals to account growth and commercial negotiations — while progressively taking greater ownership of your portfolio.
For someone who enjoys building relationships, understanding customer needs, and turning strong partnerships into long-term growth, this is an opportunity to develop both your account management and commercial skills.
Our workplace
This is a full-time, on-site position based in our Amman office.
We believe in the value of working together in person and have built an engaged and collaborative office environment. Candidates should therefore be located in Amman or the surrounding area and be comfortable working from the office five days per week.
About Explorance
Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle and drive purpose, impact, and growth.
With more than 20 years of experience, Explorance works with organizations around the world through solutions including Blue, BlueX, Metrics That Matter, and MLY.
Inclusion at Explorance
At Explorance, we put people first and are committed to creating an inclusive workplace. We encourage applications regardless of race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or any other characteristic protected by applicable law.
Employment is contingent upon satisfactory background and reference checks.
