Company Description The Kode is a growing organization focused on delivering modern, technology-driven solutions to support business performance and customer engagement. The company values clear communication, efficiency, and a strong customer-centric approach across all operations. Team members collaborate closely to drive sales, build long-term client relationships, and improve service quality. The Kode offers opportunities to develop professional skills in sales, customer service, and technology-enabled workflows. Joining the team means contributing to a results-oriented environment while learning from experienced professionals.
Role Description The Telesales Specialist is a full-time, on-site role based in Beirut. In this position, the specialist will conduct outbound and inbound calls to prospective and existing customers, present product or service offerings, and follow up on leads to close sales. Daily responsibilities include identifying customer needs, explaining features and benefits, handling objections, and accurately recording interactions in the CRM or call tracking tools. The role also involves providing basic customer support, coordinating with internal teams for complex inquiries, and meeting individual and team sales targets. The Telesales Specialist will participate in regular training sessions to stay updated on product knowledge, sales techniques, and customer communication best practices.
Qualifications

* Strong Communication skills, including clear verbal expression, active listening, and professional phone etiquette.
Sales abilities with experience in telesales, lead follow-up, negotiation, and closing deals.
Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain positive client relationships.
Capacity to participate in and benefit from Training, with openness to feedback and continuous skill development.
Previous experience in a call center, telesales, or similar customer-facing role is preferred.
Comfort using CRM systems, spreadsheets, and basic office software for call logging and reporting.
Ability to work on-site in Beirut, meet defined performance targets, and collaborate effectively with team members.
High school diploma or equivalent required; further education in business, marketing, or related fields is an advantage.

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About the company

The Kode

Internet Publishing • 51-200 employees

* Strong Communication skills, including clear verbal expression, active listening, and professional phone etiquette.
Sales abilities with experience in telesales, lead follow-up, negotiation, and closing deals.
Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain positive client relationships.
Capacity to participate in and benefit from Training, with openness to feedback and continuous skill development.
Previous experience in a call center, telesales, or similar customer-facing role is preferred.
Comfort using CRM systems, spreadsheets, and basic office software for call logging and reporting.
Ability to work on-site in Beirut, meet defined performance targets, and collaborate effectively with team members.
High school diploma or equivalent required; further education in business, marketing, or related fields is an advantage.

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