IDM & Cyberia are looking for motivated and results-driven Telesales Representatives to join our team!
If you are confident, persuasive, and enjoy connecting with customers and turning conversations into opportunities, we’d love to hear from you.
What You’ll Do
As a Telesales Representative, you will be responsible for promoting our Internet services, building strong customer relationships, and achieving sales targets.
Your responsibilities will include:
- Making outbound calls to potential and existing customers to promote our services and offers.
- Following up with interested leads and converting opportunities into successful sales.
- Understanding customer needs and recommending the most suitable services and packages.
- Responding to customer inquiries and handling concerns in a professional and helpful manner.
- Maintaining accurate customer information and recording calls and sales activities in the CRM.
- Achieving daily, monthly, and individual sales targets.
- Generating new sales opportunities through available databases, referrals, and other lead sources.
- Providing basic post-sale support and ensuring a positive customer experience when needed.
- Staying up to date on available packages, promotions, and service offerings.
What We’re Looking For
- Bachelor’s Degree completed.
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation skills.
- Customer-focused and able to build rapport over the phone.
- Previous experience in telesales, telemarketing, or a call center is a plus.
Location: Holcom Building , Corniche El Naher
