Technical/Core Responsibilities and Duties:
- Assist in managing and executing the KPIs and corporate performance management framework.
- Participate in managing the governance model, policies, procedures, and tools related to the corporate performance management.
- Assist in executing the annual corporate performance measurement and improvement plan following its approval.
- Support in the development of Sehati's KPIs based on the strategic goals and objectives of Sehati.
- Manage the development and update of Sehati's performance card, including the strategic objective, its weights, strategic KPIs, the method of calculating KPIs, the sources of data necessary for its calculation, the responsibility for its calculation.
- Manage the cascading Sehati's KPIs to all organizational units.
- Assist organizational units to establish planned and expected targets and outcomes and develop performance measures.
- Handle the collection and analysis of data to measure corporate performance and identify variations according to the approved KPIs.
- Execute the evaluation of the corporate performance and identify the opportunities for improvement and development based on the evaluation results.
- Prepare reports on KPIs measurements and corporate performance evaluations.
- Support organizational units to effectively develop an action plan to improve performance.
- Participate in monitoring the process of corporate performance and ensure it is completed as scheduled with high quality and accurate input.
- Support the HR team in cascading the organizational performance objectives into individual objectives as part of the individual performance management process.
- Assist in developing and updating the Balanced Scorecard related to the strategic planning and performance based on the strategic plans and objectives of Sehati.
- Strong analytical skills with the ability to interpret performance data, KPIs, and derive actionable insights.
- High attention to detail in reviewing, validating, and analyzing data and reports.
- Excellent presentation and executive reporting skills, with the ability to communicate results clearly and professionally.
- Proficiency in performance management systems and tools, including KPI monitoring and reporting.
- Strong stakeholder management and relationship-building skills across different departments.
- Excellent verbal and written communication skills in both Arabic and English.
- Ability to prepare and monitor periodic performance reports, analyze variances, and recommend corrective actions.
- Effective time management and organizational skills, with the ability to work under pressure and meet deadlines.
- Strong problem-solving capabilities and a proactive mindset to drive organizational performance improvement.
- Advanced proficiency in Microsoft Excel, PowerPoint, Power BI, and performance measurement systems.
- Ability to work collaboratively within cross-functional teams and build effective partnerships.
- Commitment to continuous learning and staying up to date with best practices in performance management and measurement.
5. Competencies (Knowledge, Skills, Abilities, and Behaviors)
- Well-versed in KPIs and corporate performance principles and best practices.
- Analytical skills to effectively analyze data and metrics to make informed decisions.
- Communication skills (written and verbal) to effectively convey information and to interact with a range of people.
- Strong analytical and problem solving skills to identify issues and develop effective solutions.
6. Qualifications & Experience
Minimum Qualifications:
- Bachelor's degree in technology, business, or relevant field.
- Balanced Scorecard Certificate is preferred.
Minimum Experience:
- 4 years of experience in relevant field.
