Location: Lebanon with potential business travel
Target Area: GCC
Department: Sales & Strategic Alliances
Employment Type: Full-Time
About Infosysta
Infosysta is a leading software integrator and Atlassian Platinum Partner, providing digital transformation solutions, managed services, and AI-driven platforms across the Middle East. With operations in the UAE, KSA, Lebanon, and Egypt, Infosysta supports enterprise clients across industries with cutting-edge tools, agile delivery, and scalable growth.
Position Overview
We are seeking an experienced Strategic Partnership Manager to own, scale, and optimize our highest-priority software vendor relationship. In this role, you will navigate a complex ecosystem with multiple product suites, platform layers, and business use cases.
Your mission is to maximize mutual growth by aligning our professional services with the vendor's diverse product catalog. You will serve as the primary bridge between our internal technical delivery and sales teams, and the vendor’s product managers, account executives, and regional leaders. If you know how to navigate software ecosystems, unlock co-sell revenue, and map technical use cases to business value, this role is for you.
Key Responsibilities
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Ecosystem Navigating & Relationship Building: Act as the primary point of contact for the vendor alliance. Build deep relationships across their various products and sales regions.
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Co-Selling & Pipeline Generation: Drive joint pipeline growth by systematically mapping accounts between our sales teams and the vendor’s account executives.
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Multi-Offering Solution Alignment: Understand the vendor's full product catalog. Work with our solution architects to package our services around their diverse software modules and use cases.
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Deal & Incentive Management: Oversee the end-to-end deal registration process. Ensure maximum margin protection, referral fee captures, and alignment with the vendor's internal sales incentive structures.
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Enablement & Certifications: Partner with our technical delivery teams to track, manage, and scale the vendor certifications required to maintain and elevate our partner tier status.
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Go-To-Market (GTM) & MDF Execution: Plan joint marketing initiatives (webinars, events, case studies) and unlock Market Development Funds (MDF) from the vendor to fuel lead generation.
Job Requirements
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Experience: 3–5+ years of experience in Partner Management, Alliance Management, or Channel Sales within the professional services, IT consulting, or SaaS industries.
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Vendor Ecosystem Knowledge: Proven track record of managing a high-tier partnership with a major multi-product vendor ecosystem (e.g., Salesforce, Microsoft, AWS, ServiceNow, SAP, Oracle, etc.).
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Multi-Product Competency: Demonstrated ability to understand, articulate, and match multiple software product lines and use cases to diverse client business needs.
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Account Mapping & Co-Selling: Strong background in co-selling models, with a proven ability to align disparate sales teams to close enterprise deals.
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Enablement Coordination: Experience coordinating technical training and certification pathways across various software product modules.
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Program Management: Strong operational skills with experience tracking performance metrics, deal registrations, and partner tier advancement requirements.
Preferred Qualifications
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Existing Network: A pre-existing network of contacts within major software vendor alliance or sales organizations.
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Technical Literacy: A baseline understanding of enterprise software architecture, APIs, or cloud ecosystems (vendor-specific certifications are a major plus).
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Bespoke GTM Strategy: Past success creating and executing custom, multi-million dollar Go-To-Market (GTM) campaigns for joint solutions.
What We Offer