We are looking for a Key Account Officer to join our team and manage corporate client relationships, ensuring excellent service delivery and supporting business growth.
Key Responsibilities:
- Manage and maintain relationships with key corporate clients.
- Cross-functional leadership: Coordinate internal teams (operations, marketing, product, and customer support) to guarantee seamless service delivery and traveler satisfaction
- Experience in Global client handling
- Performance Reporting – Key tracking of client activities, Managing MNC / Global clients' reporting system, and process management
- Motivating team: Complete Monitoring process to evaluate the team performance on a time-to-time basis.
- Coordinate with operations and internal teams to ensure smooth service delivery.
- Understand client requirements and provide timely solutions.
- Monitor account performance, service quality, and client satisfaction.
- Support business development and identify opportunities to strengthen client relationships.
Requirements:
- 10 years of experience
- Strong communication, coordination, and client-management skills.
Good understanding of corporate travel operations
