Company Description TheKey is a digital agency focused on unlocking the full potential of brands through lasting, trust-based partnerships. The team guides clients through a fast-changing digital landscape with innovative strategies and consistent support. By combining creativity with data-driven insights, the agency delivers measurable results and impactful campaigns. Professionals joining TheKey can expect a collaborative environment that values strategic thinking, accountability, and long-term client success.
Role Description The Senior Account Manager is a full-time, on-site role based in Al-Karkh, responsible for overseeing key client accounts and ensuring high-quality service delivery. This position manages day-to-day client communication, leads campaign planning and execution, and coordinates with internal teams such as creative, media, and analytics to meet client objectives. The Senior Account Manager tracks performance metrics, prepares reports, and presents insights and recommendations to clients. The role also involves identifying opportunities for account growth, managing project timelines and budgets, and maintaining strong, trust-based relationships with stakeholders.
Qualifications
- * Proven experience in account management or client services within a digital, marketing, or advertising agency.
- Strong skills in relationship management, stakeholder communication, and client-facing presentations.
- Ability to plan, execute, and oversee digital campaigns, including coordination with creative and media teams.
- Competence in using data and analytics tools to interpret campaign performance and inform strategic recommendations.
- Solid project management skills, including budgeting, timeline management, and cross-functional collaboration.
- Excellent written and verbal communication skills in English; proficiency in local languages is an advantage.
- Demonstrated ability to work on-site in a fast-paced environment, prioritize tasks, and make informed decisions.
- Bachelor’s degree in Business, Marketing, Communications, or a related field; advanced qualifications are a plus.
- Previous experience managing senior-level clients and leading account teams is strongly preferred.