Company Description Plaza Optics is an optical retailer that combines professional eye care with modern, stylish eyewear. The team offers accurate eye examinations, precise prescriptions, and a curated selection of eyeglasses, sunglasses, prescription lenses, and contact lenses. Customers receive personalized fitting, attentive after-sales care, and honest guidance tailored to their vision needs, daily routine, and style preferences. Plaza Optics is committed to training, professionalism, and service excellence, aiming to help every customer see clearly and feel confident. The company continues to grow its community through new collections, eye care tips, store updates, and career opportunities.
Role Description The Sales Assistant role at Plaza Optics is a full-time, on-site position based in Kuwait City. The Sales Assistant will welcome customers, understand their vision needs and style preferences, and guide them in selecting frames, lenses, and accessories that match their requirements. Daily tasks include providing customer service, supporting eye exam bookings, handling product inquiries, processing sales and returns, and maintaining product displays and store cleanliness. The role also involves coordinating with the eye care team, ensuring accurate product information, and contributing to a positive, professional store environment. The Sales Assistant will help promote collections and offers, follow store procedures, and support inventory and stock checks.
Qualifications
- * Strong interpersonal skills and customer service abilities to engage customers, build rapport, and provide attentive support.
- Effective communication skills, including clear spoken and written communication, active listening, and the ability to explain products and options.
- Sales skills, including basic sales techniques, product presentation, and the ability to meet or support sales targets ethically.
- Organization skills to manage multiple customer requests, maintain store displays, handle documentation, and support inventory tasks.
- Previous experience in retail, customer-facing roles, or optical/healthcare settings is an advantage.
- Comfort working with point-of-sale systems and basic computer applications.
- Ability to stand for extended periods and assist with light stocking and merchandising duties.
- Commitment to professional appearance, reliability, and willingness to learn about eyewear products and eye care services.
