Job DescriptionThe Specialist in ENT (Otolaryngology) is responsible for providing high-quality, patient-centered ENT services within both physical and digital care settings under the supervision of the Consultant ENT. The role focuses on assessing, diagnosing, treating, and managing a wide range of ear, nose, and throat conditions through in-person and virtual consultations, ensuring safe, effective, and evidence-based healthcare delivery. The ENT Specialist contributes to clinical quality, patient safety, and professional development while supporting the delivery of integrated ENT services at Bupa CareConnect.
Assessment and Diagnosis
- * Conduct comprehensive ENT assessments through physical and virtual consultation settings
- Review medical history, symptoms, investigations, imaging, and examination findings
- Utilize digital tools and telemedicine platforms effectively for remote ENT evaluations
- Recommend and coordinate appropriate diagnostic investigations and specialist referrals when required
- Maintain accurate and timely clinical documentation in the EMR system
Management and Treatment Planning
- * Develop individualized, evidence-based treatment plans in accordance with clinical guidelines
- Prescribe medications and recommend non-pharmacological interventions as appropriate
- Provide structured follow-up care and monitor patient treatment adherence
- Escalate complex or high-risk cases to the Consultant ENT or multidisciplinary teams when required
Clinical Quality and Safe Practice
- * Ensure compliance with clinical governance requirements and patient safety standards
- Maintain accurate and timely documentation in the EMR system for all patient interactions
- Participate in quality improvement initiatives, clinical audits, and departmental meetings
- Report and manage clinical incidents and adverse events in a timely and appropriate manner
Collaboration and Care Coordination
- * Collaborate with healthcare teams across physical and digital ENT services
- Coordinate referrals, investigations, and continuity of care for patients
- Participate in multidisciplinary discussions and case reviews
- Support smooth patient transitions between virtual and physical care settings
Patient Safety and Satisfaction
- * Provide empathetic, patient-centered ENT care with clarity and professionalism
- Educate patients and families regarding treatment plans, medications, and preventive ENT care
- Address patient concerns promptly, with compassion and clear communication
- Support service excellence initiatives and respond to patient feedback for continuous improvement
Professional Development and Compliance
- * Participate actively in CME activities and professional development programs
- Stay updated on ENT clinical guidelines, telemedicine practice standards, and advancements
- Maintain active SCFHS registration and comply with licensing and credentialing requirements
Skills
- * Strong ENT diagnostic skills and familiarity with otolaryngology examination and assessment tools
- Proficiency in telehealth technologies and digital health consultation platforms
- Proficiency in EMR systems and clinical documentation
- Strong clinical judgment and analytical skills in ENT disease management
- Ability to manage acute and chronic ENT conditions safely and effectively
- Excellent communication and interpersonal skills with patients and colleagues
- Ability to manage multiple clinical priorities in a fast-paced environment
- Commitment to ongoing professional development and staying current with ENT advancements
- Arabic and English language proficiency
