ChannelEngine is an e-commerce SaaS solution helping brands, retailers and distributors find millions of new customers by connecting them to the biggest marketplaces around the world. Our platform is built with years of real-world e-commerce experience in mind, helping our clients sell their products on more channels and connect with more buyers across borders üöÄ
ChannelEngine is looking for a Product Operations Manager üéâOur Product team operates across multiple domains and product teams. We have established the foundations of our product operating model: the next step is to turn those foundations into a reliable system that works across teams and continuously improves.
What will you do as Product Operations Manager?
Your role will be to make ChannelEngine's product organization run with greater clarity, consistency, and pace - owning the operating system that connects strategy, signals, planning, and progress across multiple product teams. üåü
Key focus areas include leading the quarterly product-planning cycle, maintaining a single trusted view of roadmaps and delivery risks, and building a lightweight reporting rhythm that surfaces uncertainty early without adding unnecessary process overhead. Through structured product signal intake and cross-functional collaboration with Sales, Customer Success, Support, and Delivery, you'll ensure customer and market insights are consistently routed to the right Product Owner and feed directly into prioritization decisions.
Collaboration is key as you'll coach Product Owners to apply shared operating standards independently, build reusable playbooks and templates, and use automation and AI to reduce manual coordination - so the product organization spends less time compiling status and more time making good decisions.üöÄ
What makes you the ideal Product Operations Manager?
Nice to have (but not essential)
Why you’ll love working here
You’ve applied. What’s next?
We want all of our candidates to enjoy a smooth and efficient experience with us which is why we aim to get back to you regarding your application within 2 business days. The first step is a screening call with a member of the recruitment team. This is followed by video meetings with members of the Product team, and the hiring manager. The final step is a visit to our office to meet the head of the department and the hiring team. Our interview process tends to take +/-4 weeks to complete üíô
Statement about use of AI in applications
Excessive AI use in CVs and cover letters is discouraged. We’re most interested in hearing your genuine voice and understanding the person behind the application.
Diversity, Inclusion & Belonging
We are an equal opportunity employer which means that all hiring decisions are based on qualifications, merit and business needs. We are committed to shaping a recruitment process that provides everyone with an equal opportunity to get hired. We welcome individuals from all backgrounds including, but not limited to, age, gender identity or expression, sexual orientation, ethnicity, skin colour, marital status, religious beliefs, or physical or mental abilities.
At ChannelEngine, we believe that diversity enriches our work environment, sparks innovation, and drives success. We celebrate and value our differences and are dedicated to building a safe, inclusive, and respectful working environment where everyone feels empowered to be themselves.
