KEY RESPONSIBILITIES
• Manage the annual and mid-year performance review cycles across the organization.
• Facilitate calibration sessions to ensure fairness, consistency, and compliance in employee evaluations.
• Ensure employee goals and KPIs are aligned with departmental and organizational objectives.
• Monitor performance review completion and ensure adherence to timelines.
• Manage performance improvement plans (PIPs) for underperforming employees.
• Handle performance-related grievances, rating disputes, and employee concerns related to evaluations.
• Ensure implementation of performance management policies, procedures, and guidelines.
• Maintain performance documentation and employee performance records.
• Analyze performance data and prepare performance dashboards and reports for management.
• Provide guidance to managers and employees on performance management processes and system usage.
• Identify opportunities to improve performance processes and employee experience.
• Supervise and mentor the Performance Management Specialist.
JOB QUALIFICATIONS Education & Experience
• Bachelor's degree in human resources management, Business Administration, Psychology, or equivalent.
• 5-7 years in performance management or organizational development, including 1-2 years of proven team leadership.
• Strong knowledge of performance management frameworks, KPI design, goal setting, calibration, and performance review processes.
• Experience in developing and implementing performance management policies, procedures, and improvement initiatives.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience in performance analytics, workforce reporting, and presenting insights to management.
• Proficiency in HR systems, data analysis, and Microsoft Office applications.
• Demonstrated ability to lead teams, manage projects, and drive a high-performance culture.
• CIPD or other relevant HR certification is preferred.
