A leading agricultural materials company in Syria is seeking an experienced Machinery Unit Manager. This role requires expertise in agricultural engineering or mechanical engineering to effectively lead the machinery and spare parts department.
Key Responsibilities
- Develop and implement strategic sales plans to achieve sales targets and expand the customer base.
- Build strong and sustainable relationships with clients and maintain them, understanding their needs and providing appropriate solutions.
- Achieve monthly and annual sales targets for machinery and spare parts across various regions within the Syrian market.
- Develop, deepen, implement, and monitor departmental procedures in collaboration with sales teams in the country, ensuring customer satisfaction.
- Provide technical and commercial insights that support the company's management in identifying machinery spare parts, introducing them to the market, and determining their competitive positioning.
- Establish a comprehensive database of suppliers, including information on brands, specifications, equipment, specializations, competitive positioning in the market, and strengths and weaknesses.
- Collaborate with company management to introduce new product lines and enhance overall sales volume.
- Provide technical support to clients, ensuring effective communication and delivering a high level of service.
- Coordinate with company management to provide alternative solutions when necessary.
- Keep management informed of any market developments, competitor news, product prices, and competitive positioning.
- Coordinate with company management to organize events, field days, demonstrations, and other required marketing activities.
- Monitor the inventory of machinery and spare parts, ensuring the availability of required quantities and avoiding any stock shortages.
Skills
- Bachelor's degree in Agricultural Engineering or Mechanical Engineering.
- 5 to 10 years of relevant engineering experience in agricultural machinery and its spare parts.
- Proven experience in sales and marketing within this sector, along with experience in after-sales services.
- Deep understanding of customer service principles and the ability to handle complaints and issues quickly and effectively.
- Proficiency in English.
