1. About the Role
Nafith builds smart logistics and transport technology used by ports, industrial zones, governments and transport companies across the region. Our products include truck management and appointment systems, smart gates, marshalling yards, freight marketplaces and community platforms that connect everyone involved in moving cargo.
We are looking for a Junior Business Analyst / Product Owner to join our Product team. You will own the requirements and the backlog for your products. You will work closely with developers, UI/UX designers, QA, operations and clients to turn real operational problems into clear requirements, set priorities and ensure the right features are delivered. This is a hands-on role with real ownership from day one, covering the full product lifecycle from discovery to delivery. It suits someone early in their career who wants to grow quickly in business analysis and product ownership.
2. Key Responsibilities
- Gather and analyze requirements from clients, operations teams and internal stakeholders through interviews, workshops and site visits.
- Map current and future business processes (AS-IS / TO-BE) for logistics operations such as truck flow, gate access, appointments and payments.
- Write clear user stories with acceptance criteria (Given / When / Then) ready for development, design and testing.
- Own, maintain and prioritize the product backlog in Jira, balancing business value, client needs and technical effort.
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- Take part in Agile ceremonies (sprint planning, backlog refinement, reviews) and act as the main point of contact for the team on product questions.
- Prepare functional specifications, gap analyses and enhancement requests for existing products.
- Work with UI/UX designers to review wireframes and prototypes and make sure they reflect business needs.
- Support QA with test scenarios, run UAT sessions and accept delivered features against the agreed criteria.
- Prepare and present client demos, product walkthroughs, user guides and training materials.
- Analyze operational and usage data to build reports, track product performance and support product decisions.
- Manage change requests and keep stakeholders informed of progress, risks and decisions.
- Document features and product knowledge in Confluence.
3- Qualifications
- Bachelor's degree in Business Information Technology, Computer Information Systems, Industrial Engineering, Business Administration or a related field.
- 0 to 2 years of experience as a Business Analyst, Product Owner, Product Analyst or a similar role (fresh graduates with relevant internships or projects are welcome).
- Basic understanding of the software development lifecycle.
- Familiarity with writing user stories, use cases or process flows.
- Good Excel skills.
- Strong analytical thinking and attention to detail.
- Clear written and verbal communication in both Arabic and English.
- Curious, organized and comfortable asking questions and working with both technical and non-technical people.
4- Nice to Have
- Hands-on experience working in an Agile environment (Scrum or Kanban), including sprint planning, backlog refinement and reviews.
- Experience in data analysis and reporting, using tools such as Excel (pivot tables, formulas), Power BI, Tableau or basic SQL.
- Practical exposure to AI tools and agentic workflows (such as ChatGPT, Claude or Copilot), and an interest in using AI to speed up analysis, documentation and prototyping.
- Familiarity with Jira, Confluence, Figma or a process modelling tool (BPMN, Visio, draw.io).
- Interest in logistics, supply chain or transport technology.
- BABOK knowledge or an ECBA / Agile certification.
Please send your CV on [email protected]
