Company: Gymbo Wellness
Location: Corniche El Mazraa, Beirut
Employment Type: Full-Time, On-Site
Working Schedule
- Monday to Friday: 7:00 AM – 3:00 PM
- Saturday: 9:00 AM – 5:00 PM (Every other Saturday)
- Sunday: Off
About the RoleGymbo Wellness is looking for a professional, organized, and service-oriented Receptionist to join our morning front desk team.
The selected candidate will be responsible for delivering a welcoming member experience, managing daily reception operations, supporting membership sales and renewals, coordinating bookings, and ensuring accurate financial and administrative records.
Key Responsibilities
- * Welcome members and visitors warmly and professionally.
- Handle membership inquiries, registrations, renewals, check-ins, and member records.
- Promote memberships, wellness services, and available packages.
- Manage bookings for fitness classes, personal training, wellness services, and nutrition consultations.
- Respond promptly to phone calls, WhatsApp messages, and walk-in inquiries.
- Handle payments, receipts, POS transactions, daily cash closing, and basic financial reporting.
- Maintain accurate membership, attendance, booking, and payment records.
- Follow up with prospective members, membership renewals, and inactive members.
- Coordinate daily operations with coaches, wellness providers, BôCafé staff, and management.
- Handle complaints professionally and escalate issues when necessary.
- Maintain an organized reception area and follow Gymbo Wellness operating procedures.
Requirements Minimum 3 years of reception or front desk experience.
* Previous experience in fitness, wellness, hospitality, hotels, or clinics is preferred.
* Basic accounting knowledge is required, including cash handling, reconciliation, and daily reporting.
* Strong interpersonal, communication, and customer-service skills.
* Good computer skills, including Microsoft Office, Excel, booking and working on ERP management systems.
* Comfortable managing WhatsApp inquiries, appointments, payments, and customer follow-ups.
* Sales-oriented, with the ability to promote memberships and services professionally.
* Well-organized, punctual, detail-oriented, and capable of multitasking under pressure.
* Professional appearance, positive attitude, and strong teamwork skills.
* Arabic is required, English is strongly preferred, and French is an advantage.
* We are looking for a reliable, customer-focused professional who can manage the morning reception independently, maintain accurate records, and contribute to a welcoming and efficient environment at Gymbo Wellness*.
