Inbox Business Technologies is looking for an experienced Data, Governance & Adoption Analytics SME to serve as the data governance and analytics authority for an organisational change or transformation programme — ensuring the technical accuracy of data-related content — while owning the end-to-end adoption-measurement framework, from KPI design through to dashboard delivery and reporting.
Employment Type: Full-time employment
Responsibilities
- Serve as the subject-matter authority on data governance, data quality, data management, data privacy and BI/analytics concepts for all programme content
- Review and validate the technical accuracy of data-related communication and training content
- Design and maintain a KPI / adoption-measurement framework covering engagement, literacy and satisfaction metrics
- Build and maintain BI dashboards (e.g., Power BI) to track programme adoption and effectiveness
- Design, administer and analyse surveys (e.g., via Microsoft Forms or similar tools) to measure awareness, satisfaction and literacy
- Compile periodic (quarterly/annual) adoption and measurement reports, with trend analysis and improvement recommendations
- Advise on data-literacy frameworks and awareness-assessment design
- Support executive briefings and stakeholder sessions with data-domain credibility
- Maintain alignment with the organisation's data strategy, governance policies and relevant regulatory context
Requirements
- * Bachelor's degree in a relevant field (e.g., Data Management, Information Systems, Computer Science) with a minimum of 5 years' relevant experience in data governance, data management, data quality, analytics or BI
- Experience in enterprise data environments preferred
- Demonstrable experience building and maintaining BI dashboards and measurement frameworks
- Data governance and management frameworks (e.g., DAMA-DMBOK); data quality and data privacy
- BI & analytics; KPI framework design; dashboard development (Power BI or similar)
- Survey design and analysis; stakeholder advisory
- Translating technical concepts for business audiences
- CDMP (DAMA) — preferred; a BI-platform certification (e.g., Power BI Data Analyst) — preferred; a cloud data-governance certification — a plus
- Language: English (fluent)
