Cruise Booking & Quality Control Administrator — Dubai
We’re hiring an organised administrator to process cruise bookings and check booking details for accuracy.
Responsibilities
- Process cruise reservations, changes and cancellations.
- Check passenger names, travel dates, cabin details, fares, payments and travel documents.
- Coordinate with customers, cruise suppliers and the sales team to resolve booking issues.
- Track confirmations, payment deadlines and follow-up actions.
- Check booking records for errors and keep customer information organised.
Requirements
- Previous experience working in the travel industry is essential.
- Applicants must have a background in travel agency or travel agent work, including handling reservations and customer bookings.
- Cruise booking experience is an advantage.
- Strong attention to detail and administrative skills.
- Comfortable using booking systems, email and spreadsheets.
- Clear communication and a customer-focused approach.
- Must currently be based in the UAE and available to work on-site in Dubai.
- Must be eligible to obtain the required UAE work permit.
Full-time, office-based role in Dubai.
