Job SummaryThe Academy Manager is responsible for developing, executing, and monitoring the country strategy for TÜV SÜD Academy, ensuring sustainable business growth and market positioning. The role involves driving business development, managing key client relationships and government stakeholders, ensuring compliance with regulatory requirements, and overseeing end-to-end academy operations including sales, training delivery, certification, and resource management.
The role also requires strong leadership capability to lead, align, and develop both sales and operations teams, ensuring high performance, accountability, and collaboration across functions to achieve business targets.
Your Tasks
- * Develop and implement the country-specific Academy strategy aligned with regional and global objectives
- Drive business development activities to achieve revenue and growth targets
- Establish and manage strategic relationships with key clients, industry partners, and government authorities
- Lead Key Account Management (KAM) activities to secure long-term partnerships and repeat business
- Engage with regulatory bodies to obtain and maintain training center approvals, licenses, and accreditations
- Manage and support audits from authorities and accreditation bodies, ensuring full compliance
- Oversee sales and operational activities including lead management, pipeline tracking, and conversion
- Lead, manage, and develop both sales and operations teams, setting clear targets, monitoring performance, and ensuring alignment with overall business objectives
- Drive a high-performance culture within the teams, ensuring accountability, collaboration, and continuous improvement across sales and operational functions
- Ensure effective delivery of training programs (classroom, virtual, and e-learning) with high customer satisfaction
- Develop and manage a pool of qualified trainers, including onboarding, evaluation, and performance monitoring
- Identify and secure suitable training venues and ensure operational readiness for training delivery
- Oversee certification processes, including examination, certification issuance, and compliance with standards
- Collaborate with internal teams (sales, technical, marketing, operations) to ensure integrated service delivery
- Monitor performance metrics (KPIs), analyze market trends, and provide strategic insights for continuous improvement
- Ensure adherence to TÜV SÜD quality standards, policies, and procedures
Your Qualifications And Skills
- * Bachelor’s degree in business administration, Engineering, or a related field (Master’s degree is an advantage)
- Minimum 8–12 years of experience in training, certification, or service-based industries
- Proven experience in business development, client relationship management, and strategy execution
- Experience dealing with government authorities, regulatory bodies, and accreditation processes
- Strong understanding of training operations, certification schemes, and learning solutions
- Experience in managing cross-functional teams and external stakeholders (trainers, partners, vendors)
- Familiarity with the Saudi market and regulatory environment is highly preferred
Skills
- * Strong leadership and strategic thinking skills
- Excellent communication, negotiation, and stakeholder management abilities
- Commercial acumen with a results-driven mindset
- Ability to manage multiple priorities in a dynamic environment.
- Demonstrated experience in leading and managing cross-functional teams, particularly sales and operations, with a track record of achieving business targets.
- Strong problem-solving and decision-making capabilities
- High level of organization and attention to detail
- Proficiency in CRM systems, LMS platforms, and Microsoft Office tools
- Additional Information
What We Offer
- * Competitive compensation package.
- Paid vacation and leave benefits.
- A safe and inclusive workplace that values teamwork, innovation, and professional excellence.
Additional Information
- * The role requires frequent interaction with clients, partners, and government entities
- Will involve travel within the country and occasionally across the region
- Ability to work in a fast-paced, target-driven environment
- Represents TÜV SÜD Academy as a key market-facing leader in the country
Work Area: Sales, Customer Services & Training Management
Country/Region: Saudi Arabia
Job Location: Ar-Riyāḍ
Working Model : Onsite
Employment Type: Full time or part time / regular
Company: TÜV SÜD Middle East LLC
Org Unit Code: ACAD
Requisition ID: 5447
