Company Description
Zoud Child Development is dedicated to empowering children by providing personalized and holistic support tailored to their unique needs. Our mission is to cultivate independence, self-confidence, and opportunities for children facing challenges while fostering an inclusive and nurturing environment. Through our work, we aim to make a positive and meaningful impact on children’s lives, helping them overcome barriers to their success. At Zoud Center, we are committed to creating a world where every child can thrive.
Role Description
Fresh Grads New Cairo Residence ( Are Welcome to apply)
This is an on-site, full time role based in Egypt for an Admin & Customer Service Officer. The role involves handling customer inquiries, ensuring client satisfaction, and maintaining excellent communication with families and stakeholders. Other day-to-day administrative tasks include scheduling, organizing documentation, and coordinating activities to ensure smooth operations of the center. The position requires a proactive approach to both customer service and internal administrative support.
Qualifications
- Strong interpersonal skills to build positive relationships with clients, families, and colleagues
- Proven abilities in customer service, customer support, and delivering excellent customer experiences
- Competence in achieving and maintaining high levels of customer satisfaction
- Excellent organizational and time-management skills
- Effective verbal and written communication abilities
- Proficiency in using office tools, databases, and customer management systems
- Flexibility and adaptability to handle dynamic responsibilities in a child-focused environment
- Relevant administrative or customer service experience; prior experience in child development services is a plus
What We’re Looking For
🎓 Education: Bachelor’s degree (preferred)
🎓 Experience: 1–3 years in customer service, reception, or front-desk roles
🎓 Language: Excellent English and Arabic (spoken and written)
🎓 Skills: Strong communication, organization, multitasking, and problem-solving
🎓 Personal Traits: Friendly, professional, calm under pressure, and presentable
Perks of Joining Zoud
✨ Supportive and family-oriented work environment
✨ Meaningful work supporting children and families
✨ Clear systems and structured workflows
✨ Opportunities for learning and growth
Working Hours
8 Hours Rotational Shift Base
📩 Apply Now!
If you enjoy working with people and delivering excellent customer service, we’d love to hear from you.
👉 Send your CV to: [email protected]
👉 Visit us: https://zoudeg.com/
