Reception Supervisor — Hamad Clinic | Salmiya, Kuwait
Hamad Clinic, specializing in dermatology, laser, skincare and dental services, is looking for an experienced Reception Supervisor with strong administrative and leadership skills.
Requirements:
- Bachelor’s degree
- Minimum 3 years of reception experience in a medical or aesthetic clinic in Kuwait, including at least 1 year in a supervisory role
- Valid, transferable Article 18 residency
- Fluent Arabic and English, written and spoken
- Excellent communication skills with patients, staff and management
- Administrative experience in staff management, including attendance, leave and shift scheduling
- Experience in onboarding and training new staff and evaluating team performance
- Proven team leadership, delegation and enforcement of policies and procedures
- Experience in patient experience management and professional complaint handling
- Strong appointment management skills, with a focus on attendance rates and schedule utilization
- Experience preparing operational, administrative and performance reports, including KPIs
- Proven ability to convert inquiries into bookings and maintain patient follow-up
- Good knowledge of aesthetic, dermatology and laser clinic services
- Proficient in Excel and clinic management / booking systems
- Ability to work under pressure and manage priorities
- Availability for shift work
- Available to join immediately
Note: Only applicants meeting all requirements will be considered. Applications via LinkedIn only.
