Company Description MetLife is a global financial services company providing insurance, annuities, employee benefits, and asset management solutions to individuals and institutions. Founded in 1868, MetLife operates in more than 40 markets worldwide, with leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. In response to rapid economic and social change, MetLife is transforming into a simpler, more focused, and future-oriented organization that offers flexible products and intuitive customer experiences. The company is committed to being a trusted partner, helping customers navigate life’s uncertainties through innovative services and comprehensive support. MetLife’s long-standing global presence and customer-centric approach provide team members with opportunities to grow and contribute in a dynamic, evolving environment.
Role Description The Sales Specialist is a full-time, on-site role based in Amman, Jordan. This role is responsible for identifying and engaging prospective customers, presenting MetLife’s insurance and financial solutions, and managing the full sales cycle from initial contact through closing and follow-up. Daily tasks include conducting needs assessments, preparing tailored proposals, delivering product presentations, and maintaining strong, ongoing relationships with individual and corporate clients. The Sales Specialist will collaborate with internal teams to ensure accurate policy setup, support customer onboarding, and provide post-sale service. The role also involves tracking sales performance, participating in training sessions, and contributing to sales initiatives that align with MetLife’s customer-focused strategy.
Qualifications
- Candidates should possess strong Communication skills, including clear verbal and written communication and active listening.
- Candidates should possess solid Customer Service skills, with a focus on building trust, handling inquiries, and resolving issues effectively.
- Candidates should possess proven Sales skills, including prospecting, negotiation, and closing deals in a target-driven environment.
- Candidates should possess Sales Management and Training skills, such as supporting team performance, sharing best practices, and participating in coaching activities.
- Relevant experience in insurance, financial services, or a related sector is beneficial.
- Strong analytical and problem-solving abilities, with proficiency in basic business and CRM software tools.
- Ability to work on-site in Amman, Jordan, and collaborate with cross-functional teams.
- Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent practical experience.
