Company Description MetLife is a global financial services company providing insurance, annuities, employee benefits, and asset management to help customers navigate a rapidly changing world. Founded in 1868, MetLife operates in more than 40 markets and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. The company is focused on becoming simpler, more customer-centric, and future-oriented, offering flexible products, intuitive experiences, and new services. MetLife positions itself as a trusted partner for individuals and institutions, supporting them through life’s changes and financial challenges.
Role Description This is a full-time, on-site Sales Agent role based in Amman, Jordan. The Sales Agent will identify and engage prospective individual and corporate customers, present MetLife’s insurance and financial products, and recommend solutions aligned with client needs and goals. Responsibilities include building and maintaining a portfolio of clients, explaining policy features and benefits, preparing proposals, and assisting customers through the application and underwriting processes. The role involves delivering high-quality customer service, responding to inquiries, handling renewals, and collaborating with colleagues to meet sales targets and uphold compliance and ethical standards. Sales Agents are expected to stay informed about MetLife’s offerings, market trends, and regulatory requirements, and participate in ongoing training and development.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to interact effectively with diverse clients and build trusted relationships.
- Candidates should possess Sales skills and experience in consultative selling, lead generation, and closing deals to achieve and exceed performance targets.
- Candidates should possess foundational Insurance knowledge, with the ability to learn product details, policy terms, and regulatory guidelines.
- Candidates should possess Training-related capabilities, including willingness to participate in ongoing learning and apply new sales and product knowledge in practice.
- Additional beneficial qualifications include strong interpersonal skills, goal-oriented mindset, resilience, and the ability to work both independently and within a team.
- Prior experience in financial services or insurance sales is an advantage; fluency in English and Arabic and proficiency with basic office and CRM software are preferred.