About TBWANEBOKO Amsterdam:
TBWANEBOKO is the Amsterdam-based member of the network, blending daring strategic thinking, sharp craft and collaborative production to deliver culturally relevant work that drives business results. We apply Disruption® across strategy and creative: we map market conventions, find the tensions brands can own, and build bold, defensible creative territories that scale across channels.
The Role
The resource manager plays a pivotal role in overseeing company-wide resourcing needs and challenges. Working in close partnership with the program directors, you proactively anticipate and solve upcoming resourcing challenges across the different co-labs, whilst avoiding consistent underutilisation or overstaffing. Besides that, you will focus on resource, capacity planning and forecasting for specific teams or people.
Key Responsibilities
• Plans the CCO and ECDs across Co-Labs
• Plans Freelance creatives
• Oversees resourcing needs and challenges across Co-Labs
• Protects overall workload of our teams
• Forecasts & tackles potential resourcing challenges across Co-Labs
• Partner with the Business OPS Director and Program Directors of the 5 Co-Labs to
identify potential challenges across Co-Labs and solve them together
• Is the manager of the Resource Manager at Studio\Neboko (design)
• Together with the Business OPS Director, escalates to the Board if resourcing conflicts
can’t be solved
• Flags when people are under/overstaffed by tracking a full overview of all timesheets
• Resource & capacity planning and forecasting (traffic management)
Required Experience
• At least 5 years of creative agency experience
• Proven track record in complex, senior stakeholder management
• Deep experience with planning & resourcing
• Experience with Workfront is a plus
• Dutch & English Native/Billingual
Core Competencies
• Resource & capacity planning and forecasting
• Strong senior stakeholder management
• Data-driven decision-making
• Structured and constructive problem-solving
• Excellent communication and influencing skills
• Organisational awareness and empathy
Personality
• Proactive and forward-looking
• Collaborative yet decisive
• Calm under pressure & open to change
• Emphatic and people-focused
