Loyal Source is seeking a Medical Assistant to support Compensation & Pension (C&P) disability examinations for Veterans applying for benefits through the Department of Veterans Affairs (VA).
This role supports both clinical and administrative operations within the clinic by preparing claimants for examinations, performing diagnostic testing, maintaining accurate records, and ensuring efficient clinic flow. The Medical Assistant serves as a key liaison between the examiner and the claimant to help deliver a positive and organized examination experience.
This is not a treatment role. The position does not include treatment planning, medication administration, or ongoing patient care management.
Pay Rate: $20 /hr +$4.93 HW
Schedule: Monday - Friday, 8:00 AM - 5:00 PM. Clinics closed on holidays.
Location: Jacksonville, NC
Travel: Occasional travel may be required to support other Loyal Source clinics, training, or company events.
Clinical Scope: Compensation & Disability Evaluation and Administrative Support. The Medical Assistant facilitates high-quality MDEs, accurate data collection, and proper documentation.
Why This Role Is For You
- Predictable weekday schedule (Mon-Fri, 8-5) with clinics closed on holidays.
- Meaningful work supporting Veterans through the disability evaluation process.
- Opportunity to utilize both clinical and administrative skills in a structured healthcare environment.
- Exposure to a variety of diagnostic testing and examination support activities.
- Collaborative work environment supporting examiners and claimants.
- Structured onboarding, training, and ongoing development opportunities.
- Supportive operations and clinical leadership teams.
Key ResponsibilitiesClinical Duties
- * Obtain and document vital signs, including blood pressure and pulse.
- Prepare claimants for examinations and diagnostic testing, including Electrocardiogram (ECG/EKG), Ankle Brachial Index Testing, and Pulmonary Function Testing (PFT).
- Collect blood specimens for laboratory testing.
- Perform Pulmonary Function Testing in accordance with established procedures.
- Perform Electrocardiograms and upload results for official interpretation.
- Calibrate clinic equipment, including daily calibration of Pulmonary Function Testing equipment and monthly calibration checks of Automated External Defibrillators (AEDs).
- Chaperone claimants during examinations when required.
- Prepare examination rooms and equipment before appointments.
- Clean and disinfect examination rooms and medical equipment following claimant visits.
Administrative Duties
- * Check claimants in and out of the clinic.
- Enter orders for diagnostic testing, including laboratory tests, sleep studies, X-rays, and Pulmonary Function Testing.
- Review and maintain claimant medical records.
- Confirm appointments and assist with scheduling-related activities.
- Answer incoming phone calls and greet claimants upon arrival.
- Manage clinic flow to support timely examinations and efficient operations.
- Maintain medical supply inventory, order supplies as needed, and remove expiring or expired items.
Required Qualifications
- * High school diploma or equivalent required; Medical Assistant certification preferred where applicable by state regulations.
- Current Basic Life Support (BLS) certification, including required renewals.
- Excellent communication and interpersonal skills with the ability to interact professionally with claimants, providers, and team members.
- Strong attention to detail and organizational skills.
- Basic understanding of medical terminology.
- Ability to multitask and effectively prioritize responsibilities in a fast-paced clinical environment.
- Proficiency with computer systems, electronic medical records (EMR), and standard office applications.
- Ability to follow established medical protocols, safety guidelines, and workplace procedures.
- Authorized to work in the United States and able to maintain requirements specific to federal contractors.
Preferred Qualifications
- * Previous experience as a Medical Assistant in a clinical, occupational health, or examination setting.
- Experience performing phlebotomy, Ankle-Brachial Index Testing, Electrocardiograms (ECG/EKG), and Pulmonary Function Testing (PFT).
- Experience supporting Veterans, military populations, or government healthcare programs.
- Familiarity with electronic medical records systems and web-based documentation platforms.
Physical And Schedule Requirements
- * Prolonged periods standing, walking, sitting at a desk, and working on a computer.
- Ability to assist claimants and perform routine clinical duties throughout the workday.
- Ability to lift and move medical supplies and equipment as needed.
- Ability to see, hear, bend, stretch, and engage in routine clinical activities necessary to support examinations.
- Monday - Friday, 8:00 AM - 5:00 PM standard schedule. Clinics are closed on holidays.
- Occasional travel may be required to support clinic operations, training, or company events.
About Loyal SourceLoyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.
Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.
We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at HRmgt@loyalsource.com.
