Company Description
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates, is a leading global financial services company providing insurance, annuities, employee benefits, and asset management solutions. Founded in 1868, MetLife operates in more than 40 markets worldwide and holds strong positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. In response to rapid economic and social change, MetLife is transforming into a simpler, more focused, and future-facing organization that delivers greater value to customers. The company is committed to offering flexible products, intuitive experiences, and new services that help individuals and institutions navigate life’s uncertainties. MetLife strives to build trusted, long-term partnerships with customers and communities by supporting their evolving financial protection and wellbeing needs.
Role Description
The Insurance Sales Specialist is a full-time, on-site role based in Jordan. This role is responsible for promoting and selling MetLife insurance products, including life and health insurance, to individual and corporate clients. The Insurance Sales Specialist will identify customer needs, provide tailored product recommendations, prepare and present proposals, and guide customers through policy applications and enrollment. Daily responsibilities include managing a sales pipeline, following up on leads, maintaining accurate customer records, and collaborating with internal teams to ensure smooth underwriting and policy servicing. The role also involves delivering high-quality customer service, handling inquiries, and supporting policyholders with renewals, claims-related questions, and coverage updates, while consistently meeting sales targets and compliance requirements.
Qualifications
- Demonstrated proficiency in Insurance Sales and Insurance, with a solid understanding of life and related protection products.
- Experience in Insurance Brokerage and Health Insurance, including advising customers on suitable coverage options.
- Strong Customer Service skills, with the ability to build trust, respond to inquiries, and support customers throughout the insurance lifecycle.
- Proven ability to achieve sales goals, manage a pipeline of prospects, and work with CRM or similar sales tracking tools.
- Excellent communication and interpersonal skills in English; Arabic language skills are highly beneficial.
- Ability to work on-site in Jordan, collaborate with cross-functional teams, and adhere to regulatory and company compliance standards.
- Bachelor’s degree in Business, Finance, Marketing, or a related field preferred; relevant insurance certifications are an advantage.
- Prior experience in insurance, financial services, or a related consultative sales environment is strongly preferred.
