Human Resources Manager
Jimmy’s Hospitality Group | Cairo, Egypt
Employment Type: Full-Time | On-Site
Department: Human Resources
Reporting To: Chief Executive Officer
About Jimmy’s Hospitality GroupFounded in 2017, Jimmy’s Hospitality Group is a growing Egyptian hospitality company operating across restaurants, food service, catering, and retail.
With brands including Jimmy’s Pizzeria, Jimmy’s Bistrot Italiano, and By Jimmy’s Catering & Events, the Group is committed to delivering exceptional food, memorable guest experiences, and consistent operational excellence.
As we continue to expand, our focus is on building a professional, performance-driven organization supported by strong leadership, structured systems, clear accountability, and a positive workplace culture.
We believe that our people are fundamental to our success, and we are looking for experienced professionals who can help us build, develop, and maintain high-performing teams across our operations.
Role OverviewWe are seeking an experienced, organized, and results-driven Human Resources Manager to lead and develop the Group’s human resources function.
This is a hands-on management position that goes beyond traditional HR administration. The successful candidate will be responsible for establishing structured HR systems, strengthening employee performance, developing internal policies, and ensuring that all departments and branches operate in accordance with the Group’s standards.
The HR Manager will work closely with senior management, operations managers, and branch managers to create a disciplined, accountable, and motivating work environment that supports both employee development and business growth.
Key Responsibilities1. Recruitment & Workforce Planning
- Develop and execute recruitment strategies across all brands, branches, and departments.
- Manage the complete recruitment process, including candidate screening, interviewing, selection, and onboarding.
- Coordinate with operations management to identify staffing requirements and maintain appropriate workforce levels.
- Establish standardized recruitment procedures, job descriptions, and candidate evaluation criteria.
- Develop workforce plans to support existing operations and future expansion.
2. HR Policies, Procedures & Compliance
- Develop, implement, and maintain comprehensive HR policies, procedures, and employee handbooks.
- Ensure compliance with Egyptian labor laws, social insurance regulations, and applicable employment requirements.
- Establish clear disciplinary procedures, attendance policies, leave regulations, and employee conduct standards.
- Maintain accurate and confidential employee records, contracts, and personnel documentation.
- Conduct regular HR audits to ensure compliance with company policies and legal requirements.
3. Performance Management & Accountability
- Implement and oversee structured employee performance evaluation systems across all departments.
- Work with department heads and branch managers to establish measurable individual and departmental KPIs.
- Develop employee scoring systems, performance reviews, and improvement plans.
- Monitor employee productivity, attendance, discipline, and overall performance.
- Establish transparent reward, recognition, and disciplinary frameworks linked to performance and company standards.
- Ensure consistent and fair implementation of performance management policies across all locations.
4. Payroll, Compensation & Benefits
- Supervise payroll preparation, attendance records, overtime calculations, deductions, and employee benefits.
- Ensure payroll accuracy, confidentiality, and timely processing.
- Develop structured salary scales, compensation policies, and incentive schemes.
- Monitor labor costs in coordination with finance and operations management.
- Review compensation structures to maintain internal fairness, competitiveness, and financial efficiency.
5. Employee Relations & Workplace Discipline
- Maintain a professional, respectful, and accountable working environment.
- Manage employee grievances, workplace conflicts, and disciplinary investigations with fairness and confidentiality.
- Ensure that company regulations and codes of conduct are consistently enforced.
- Support managers in resolving employee-related issues and improving team communication.
- Promote employee engagement, retention, and a strong sense of responsibility throughout the organization.
6. Training & Employee Development
- Develop structured onboarding and orientation programs for new employees.
- Coordinate with operations management to identify training needs across all positions.
- Support the implementation of operational SOPs, employee training manuals, and role-specific competency standards.
- Establish ongoing training and professional development programs.
- Identify high-potential employees and develop internal promotion and career progression plans.
7. HR Reporting & Management Support
- Prepare regular HR performance reports for senior management.
- Monitor key HR indicators, including employee turnover, absenteeism, staffing levels, recruitment efficiency, and labor costs.
- Provide management with actionable recommendations to improve workforce efficiency and employee performance.
- Support organizational restructuring, workforce planning, and expansion initiatives.
- Ensure effective communication and coordination between HR, finance, operations, and branch management.
Qualifications & Requirements
- * Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum 5 years of relevant HR experience, including at least 2 years in a managerial or supervisory capacity.
- Previous HR experience in restaurants, hospitality, food service, or multi-branch retail operations is strongly preferred.
- Strong knowledge of Egyptian labor legislation, social insurance requirements, and HR compliance.
- Proven experience developing and implementing HR policies, organizational structures, and performance management systems.
- Strong understanding of recruitment, payroll administration, compensation structures, and employee relations.
- Demonstrated ability to manage workplace conflicts, enforce policies, and maintain professional discipline.
- Strong analytical, organizational, and problem-solving skills.
- Proficiency in Microsoft Office, particularly Excel, and familiarity with HR management systems.
- Excellent communication and leadership skills.
- Fluency in Arabic and good command of English.
The Ideal CandidateWe are looking for someone who is:
- Structured and detail-oriented: Capable of building reliable systems, maintaining accurate records, and ensuring consistent execution.
- Firm but fair: Able to enforce company policies while maintaining professionalism, respect, and employee trust.
- Proactive and solution-oriented: Identifies problems early and takes ownership of implementing effective solutions.
- Performance-driven: Understands the importance of accountability, measurable results, and continuous improvement.
- Operationally involved: Comfortable working closely with branch teams, understanding day-to-day restaurant operations, and visiting locations when required.
- A strong leader: Able to support managers, develop employees, and contribute to a positive and disciplined organizational culture.
Why Join Jimmy’s Hospitality Group?This is an opportunity to play a key role in the continued development of a growing hospitality organization.
The successful candidate will have the opportunity to build and strengthen the Group’s HR infrastructure, influence organizational culture, establish effective people-management systems, and contribute directly to the long-term success of our brands.
At Jimmy’s Hospitality Group, we value ownership, accountability, professionalism, and excellence in execution.
- We are looking for someone who shares these values and is ready to grow with us.
