DescriptionIn pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence.
As an HR Partner on the RSR PXT team, you will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer-centric approach. You'll learn to use data-driven insights and HR technologies to enhance the employee experience while developing core HR capabilities that will serve as the foundation for your career growth.
You will be expected to work onsite at an Amazon facility.
Key job responsibilities
A day in the life
A typical day involves balancing standard work execution with responsive employee support. You'll maintain consistent presence on the operations floor, engaging directly with hourly employees and partnering with leaders to address concerns and drive engagement initiatives. Operating under the guidance of senior team members, you'll execute core HR processes while ensuring quality service delivery.
Through data tools and HR technologies, you'll assist in tracking metrics and identifying trends, while developing your ability to build trust through personal interaction. You'll support employee engagement activities, help coordinate feedback channels, and assist in coaching and development of others. When complex issues arise, you'll seek guidance from senior team members, learning to navigate challenging situations while developing sound judgment.
Success in this role comes from maintaining organized routines, demonstrating strong follow-through, and building effective partnerships with both the PXT team and operations leaders. This role requires excellent organizational skills and the ability to thrive in a fast-paced environment where no two days are the same.
This role will support the North Carolina region of RSR. It requires 50% travel to provide leadership and development to their operations partners and associates in the rest of the subregion, but when not traveling, will be expected to work onsite at the location listed in the req.
About The TeamRural, Super Rural (RSR) executes delivery of packages in rural communities across North America. As part of the larger Rapid and Rural Logistics organization, this business enhances the customer experience in communities where Amazon’s fulfilment centers and larger delivery organizations haven’t been able to serve at a comparable speed.
As we grow stronger as Amazon’s emerging business in new locations throughout the US, our team is seeking multi-site HR leaders (known as People, Experience and Technology) that drive, based on role leveling, strategic and tactical leadership direction; providing internal customer support, and driving HR functional excellence across their assigned locations. RSR PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future.
Basic Qualifications
Preferred Qualifications* Degree in HR, Management, Business, Labor Relations, Psychology, or a related field * Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills * Demonstrated ability to analyze information, solve problems, and make data-driven decisions * Intermediate skills in Microsoft Excel (e.g., ability to use pivot tables, v-lookups, and formulas) * Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements * Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience * Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments * Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy * Ability to exercise sound judgement and navigate ambiguous situations with limited direction * Basic understanding of HR processes and policies * Demonstrated problem-solving skills and resourcefulness * Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NC, Kinston - 51,300.00 - 89,800.00 USD annually
Company - Amazon.com Services LLC
Job ID: A10507490
